Hi Megan, well when you call to make an appointment it seems they ask you about when the last time was that you visited your dentist. They recommend that you visit your dentist to make sure that your teeth are healthy. I can't say whether or not they follow this procedure for every client, but this was how it was for me. Before we started, the lady (sorry, I forgot her name) advised me that if I felt any sharp pain etc on any tooth that we had to stop immediately as it may be a sign of some sort of open cavity. The only thing I was concerned about was gum irritation and teeth sensitivity. Neither happened because they protected my gums and lips with some sort of substance and applied another for 3 minutes before the treatment to lessen sensitivity. I've recommended my mom and friend since, and they're very pleased.
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Posted to Mobile Teeth Whitening - Toronto, ON on 22 Oct 2012