Our office takes feedback very seriously, good, neutral, and yes, even bad. In that context, I hope to answer some of the questions / concerns below. As suggested by RealSelf staff, this will be my sole response on this particular thread.
The posted photos are near term post-op. Right after surgery, the skin is often red and inflamed. This is part of the natural post-op healing process and should come as no surprise. How someone will look long term is best analyzed via pictures taken at 6 months post-op. I would welcome 6 month post-op images of the patient being uploaded. We typically have those in our practice, but we cannot upload without the patient’s permission. If and only if the patient provides permission, we will balance the record.
Also, a few points to clarify some misconceptions in the thread below:
- We want all patients to have a positive experience with our practice. We recognize we cannot make 100% of patients happy 100% of the time. No doctor can. But, each of us can try. I follow patients carefully post-op. If a patient is not happy with his / her result, we offer to perform revision surgery where all of my professional fee is waived.
- I am not affiliated with Lifestyle Lift. I perform many “revision” procedures (procedures performed by other surgeons where the patient is not happy) and I do this by either performing a deep plane facelift or a SMAS facelift. These types of facelift procedures address the muscle that has been damaged by another facelift or that muscle that has fallen due to the aging process in a long lasting fashion.
- Contrary to assertions in this thread, I have not been found liable for a single medical malpractice claim.
- Our process for obtaining consents from patients involves the patient seen in to the office (usually 2 weeks before surgery). There, all consent forms are reviewed and signed, post operative instructions are given, and all questions are concerns are answered. Under no circumstances is a patient asked to sign a consent while medicated. We want patients to be fully informed of their choices well in advance of any proposed procedure.
Recent comments
Posted to I Would NOT Recommend This Surgeon, Not Not Not! - Neptune Beach, FL on 2 Aug 2012
The posted photos are near term post-op. Right after surgery, the skin is often red and inflamed. This is part of the natural post-op healing process and should come as no surprise. How someone will look long term is best analyzed via pictures taken at 6 months post-op. I would welcome 6 month post-op images of the patient being uploaded. We typically have those in our practice, but we cannot upload without the patient’s permission. If and only if the patient provides permission, we will balance the record.
Also, a few points to clarify some misconceptions in the thread below:
- We want all patients to have a positive experience with our practice. We recognize we cannot make 100% of patients happy 100% of the time. No doctor can. But, each of us can try. I follow patients carefully post-op. If a patient is not happy with his / her result, we offer to perform revision surgery where all of my professional fee is waived.
- I am not affiliated with Lifestyle Lift. I perform many “revision” procedures (procedures performed by other surgeons where the patient is not happy) and I do this by either performing a deep plane facelift or a SMAS facelift. These types of facelift procedures address the muscle that has been damaged by another facelift or that muscle that has fallen due to the aging process in a long lasting fashion.
- Contrary to assertions in this thread, I have not been found liable for a single medical malpractice claim.
- Our process for obtaining consents from patients involves the patient seen in to the office (usually 2 weeks before surgery). There, all consent forms are reviewed and signed, post operative instructions are given, and all questions are concerns are answered. Under no circumstances is a patient asked to sign a consent while medicated. We want patients to be fully informed of their choices well in advance of any proposed procedure.
Thanks for the opportunity to respond.