Hi 9438anon, We’re sorry to hear about your experience, and would like to get in touch with your doctor to see what might have occurred with your case. We ask that you give us the opportunity to get in touch with them to help...
I wanted to let you know we have spoken with your doctor to see if we might be able to assist with troubleshooting for your case. They are aware of multiple solutions for your case, and would like to discuss these options...
Great review! I'm so glad to hear that things are going well for you in your treatment. :)
As far as your engager concern goes, engagers are used for certain types of tooth movements, as aligners in general can...
Thanks for alerting us to this. We received your review on Facebook as well, and are investigating your case. We'll be in touch with your doctor soon with our findings.
I wanted to let you know your package has shipped from our facilities and will be delivered to your doctor’s office tomorrow. I have sent you a private message with the tracking information.
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