Try the LightSheer Diode, NOT the Duet!! The original LightSheer Diode laser with the smaller hand piece is what the office I went to uses. It worked great for me. Supposedly, if you have white or blonde hair it doesn't work, but black and brown does. Hopefully you can find an office that uses the original LightSheer Diode laser! Good luck!
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Posted to Light Sheer Duet Not Working! - Montreal, QC on 12 Jan 2012