Update - I had a follow up procedure (no additional cost; part of the initial offer) and had some laser done under my chin to tighten that up a bit more. It worked pretty well and I am more satisfied than before. I have had two friends tell I "look younger" rather than "I like your new haircut" of "have you lost weight?" I still have some problems which may remain forever.
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Posted to Not Quite Satisfied - Denver, CO on 1 Feb 2012