I enjoyed reading your article Jeff,
We performed a research to compare three different methods of FUE transplant, namely, manual, automated with Safe System and NeoGraft about a year ago. We extract graft with each of those techniques for one hour each and examined the quality of grafts (number of intact grafts) and the number of grafts per hour. Here is my blog post on the study: Hair Restoration Blog
Only by reviewing the initial results from these techniques (trasection rate and time of surgery), we stopped using NeoGraft in the experiment.
We currently use other automated methods in a regular basis as well as manual FUE for more limited sessions of hair transplants.
I believe companies that bring a new technology should be able to present reproducible results from multiple clinics before they start promoting their product.