Robin -
I'm sorry that this situation has been difficult. I took your information straight to the Patient Relations Manager and informed her of what was going on. One of the patient relations reps. will contact you today. Please contact me through RealSelf if I can answer any questions or be of any help.
Wendy –
I’m an employee at fig. and I’m so sorry that this process has been complicated. I have gone directly to our Patient Relations Manager about your situation. She said a patient relations rep. has been trying to reach you regarding your refund and he will be trying again today. You may also contact him at your earliest convenience so that this can be resolved immediately. Please contact me through Real Self if you have any questions or if I can be of any help.
Robin –
I’m sorry to hear that you feel like we don’t stand behind our advertisements and that your visit did not go the way you expected. I definitely want to help you in this process. I am going to take your case straight to the Patient Relations Manager. I just need to know your full name (first and last) and then Jamie will get in touch with you. Just send me an email through this site with that information and we’ll get the ball rolling.
Bob –
Although I don’t know if any of the posts you are looking for are on here, you can check out http://www.fig.com/beforeAfter-ML.html for before and after photos of men that have had their love handles treated. You may also want to check out http://www.lipotherapyinstitute.org for other factual information about lipodissolve. I would recommend going through a consultation to find out if you’re a good candidate for this procedure and to receive a plan of care from one of our nurses. Please contact me if you have any more questions!
I can tell you exactly how to handle this refund because I’m an employee at fig. I’m sorry that the treatment hasn’t worked for you. Fig. has over 19,000 patients and only a few of them don’t respond to the treatments. We like to make sure our patient’s are happy so here is what I recommend: I encourage you to talk with your provider about your experience and about not seeing the results you want. Or if you would like, please contact me directly through this site and I can put you in touch with the right people. I will try to do whatever I can to resolve your concerns
Recent comments
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Posted to Bad Side Effects on 13 Sep 2007