The fact that the doctor is communicating with you through this site tells me that despite his experience he has not learnt how to handle patients.
A true professional would take reposibility for his own work and handle a 'difficult patient' through meetings, discussions and educating a patient. A true professional is always interested with the results of his work.
The doctor's comments did not say that any of the lady's statements were untruthful (like her writing to them, not getting a response, etc.).
Pay attention to the span: her note dated Jan 09, 2010. Doctor's 'response'dated Apr 28, 2010!
Mam, could you consider to allow the doctor to post your before and after pictures. Sometimes we tend to be psychologic in our judgments.
Let us see, how he'll justify the outcome and burnt hair...
Let me get a sigh of relief that you are all right
Birdchirp, very sorry to hear that. I'm just considering this type of treatment. Your story will make me research this issue in more detail and restrain from the procedure until I find a perfect candidate.
The way the doctor reacted to the outcome of his treatment tells me that he is a con artist covering his activities with a doctor title.
I don't know how it works in your world, but there should be some association of such doctors and also the company (Lasering USA) you could officially mail your story and pictures to.
What I discovered from my doctor experience is that one can kill you and another one can save you. So stay in a positive mode and find 2-3 reliable and experienced doctors to consult. This will expand your knowledge on what has happened and what to do. Except the post-treatment and recommendations that you trust most.
Stay focused on getting better and visualize it. Pin a picture on the wall where you look young and healthy. Look at It, so that only positive things come to your mind. You'll get better soon.
The main thing is that you are alive!!!
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