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*Treatment results may vary

Bad experience and overpriced


First day the ultherapy machine didn't work so I...

First day the ultherapy machine didn't work so I had to wait for more than 2 hours until they brought another one from another clinic.

Honestly Im not very disappointed with the results, but the service is very poor, they don't have any patience at all.
They have the website in Chinese so I was expecting someone to talk my language, We had some communication issues and they responded me with really bad attitude. I believe its normal to have many questions and a doctor or any professional should have the patience to explain them and answer them in the correct manner and not in a rude way.
Basically she ended the conversation telling me that its not her problem if I don't speak good english and that I should learn it... So why they have the website in other language if they cant provide the service in that specific language?...
Really poor service and The first budget didn't cover the whole treatment, there is no pricing list and they are trying to sell the extra treatments all the time.

Provider Review

Jenner ching mei chan
Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

The performance was good overall but I got hurt with the laser treatment, from the nose to the forehead. Her manners should improve. During the treatment she was good to me but after the second day she lost her patience and started treating me with really bad manners.