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A Complete Waste of Money - Studio City, CA

I wanted skin tightening on my neck and face. I...

I wanted skin tightening on my neck and face. I found this Dr. Do on Thermage.com. He "travels" from Beauty Spa to Beauty Spa and does not have an office. Larisa Beauty Spa owners told me that it would only take ONE treatment and would last 1 - 2 years. I took before and after pictures---nothing has changed. They did take my $1500.00. I emailed both the doctor and the salon with no response. I am disputing this charge with Visa.
Dr. Kevin Do

I called Dr. Do after several weeks and said there is no results. He told me sometimes it takes more than one treatment - which I was told by Larisa that it would be ONE treatment. He said he would do another treatment for a reduced cost. I said it should be free if it didn't work the first time. I would never recommend Dr. Kevin Do OR Larisa Beauty Sale & Spa. If they do not provide the service they advertise, salons like this should not be in business.

1 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
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Comments (1)

I'm sorry to hear you had such a negative experience.  Thanks for sharing your story with us.

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