Free Treatment for a Selected Customer - Singapore

I received a call from suddenly slender...

I received a call from suddenly slender receptionist to inform me that I was selected for a free treatment at their centre in Semerset 313. So, my appointment is today (28/03) and after the treatment, I am so disappointed not only about the treatment but also by the service.

When they called me, they inform me that I am entitled for 1 time slimming lymphatic drainage treatment and far infrared thermal blanket. I was so excited to go and experience the treatment. But this excitement totally disappear when I reach their centre. The therapist tried to upsell some treatments for me and urge me to take some (cost $900).I told her that I will try the free treatment first and then I will decide if I will take the full treatment. Then, the receptionist becomes very rude and aggressive. Her behavior changed 160 degree. She said that this treatment will have no results and that I need to take the chargeable one. Then, I told her why you called me and waste my time to come here if it will not do any good for me. She just keeps quiet and said that I can do my free treatment.

You guess what? they weigh my body and it was 71.6 kg before the treatment???I do not consider this a treatment either...They just rapped me in a plastic (similar to the one we use in the kitchen to protect food from bacteria), then they put me in a very hot cubicle for half an hour. After that they said that the treatment is finished...I was laughing to myself..I could not believe that such a service can be provided from a beauty centre in Singapore..Yea, I forget to tell you: after the supposed treatment, one Chinese lady that doesn't speak English at all weigh me again and it was 71.6 kg...No results and no service...I felt that I waste my time by going there. They are just materialistic and do not care about the customer. They only look for money..After this experience, I will tell all my friends and colleagues about this awkward service..

Suddenly Slender

1 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
2 out of 5 stars Time spent with me
2 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
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Comments (4)

lucky i saw ur reviews.. nearly buy the deal promo $88...
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Yea, that is exactly what Ihave faced.Their therapists are very rude and unprofessional.They just want to get their incentives by upselling their useless packages...Irecommend everyone not to go there as it is a waste of time and money....
  • Reply
I was very disappointed with this slimming centre in singapore @ 313 somerset. I bought the 88sgd voucher from Deal.com.sg. Voucher covers the 6 sessions of Slimming Lymphatic Drainage Detox, 6 sessions of Infra red thermal blanket and 6 sessions of Metabolism boost. Guess what? the consultant at first was very polite in explaining their packages. When I told her that I want to try first the treatment from the voucher, she was very angry and said "why? why not try the wrap in replacement to your voucher? waah so rude, I was very irritated because it seems like I dont have any choice but to try the wrapping which is a 1 time session only. I tried the wrapping, they just let me try the sauna and wrapping afterwards no changes at all. The consultant is forcing me to believe that i loose 14cm....but not true. I didnt feel anything my gosh! my 88sgd wasted at all. They just fooled me.
  • Reply

I'm sorry to hear your time was wasted. :-/ I'm glad to hear you didn't get pressured into buying treatments though.

 

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