Very Kind, Knowledgeable, Informative Doctor...results Alright but Was Expecting More for the Cost. - San Francisco, CA
- updated 1 year ago
I went in mainly for cheek augmentation and to...
- 18 Mar 2012
I went in mainly for cheek augmentation and to address the dark circles that have been forming under my eyes over the last year or so. I've always had small cheeks, so was looking for some fullness in the cheek area and diminished under eye circles. I received a Perlane / Restylane mix using the microcannula technique. First of all, the microcannula was great, and there was very little pain and much less bruising than I expected. Dr. M. made the injection process quite tolerable. We started with 1cc, during which time Dr M. expressed "a little filler was going a long way" on my face. After the first one, we talked about stopping there for now, although Dr M. did mention the option of using a second cc. to fill in my nasolabial folds. I quickly agreed and we went ahead and did the second one. I am happy with the nasolabial area, although I was really expecting a more noticeable improvement in my cheeks and under eyes (especially since we went ahead with 2cc's instead of 1.) It's been about 10 days since my procedure, and as soon as the swelling from the procedure went down, I see less change in my cheek and eye area than I had hoped. My cheeks appear a bit "lumpy", (which is fine...I guess that is normal for some time after perlane?) but under eye improvement is less dramatic than my expectations. Nonetheless, I do have my follow up coming up in about 10 days, so I look forward to Dr M's skilled input. I know a picture says a thousand words...I took some before pictures of my own, so I will take some after pictures and post them both.
I wanted to post my before and after photos...I...
- 21 Mar 2012
I just spoke with someone at the office addressing my concerns, with both the results, and the consultation fee. She was incredibly kind and sounded genuinely concerned. She apologized about the fee mix up and immediately credited my bank account directly. She also asked me to send her my "after" photos and said she would show them to Dr M. and speak with him about my thoughts.
I feel confident after our conversation that their primary goal is to give me a result that I feel happy with...they sound very willing to figure out the best way to go about making this happen.
I will continue to update this review, and thank you very much for commenting. As a newbie, it's really nice to hear some more experienced points of view!
So I went back for my follow-up appointment 3...
- 20 Apr 2012
I do have more fullness in the cheeks, but now, over the last few weeks, I have developed VISIBLE and painful LUMPS...one in each cheek, and a large one on the inside of my upper lip. I called the office and was told to massage the area, and that with some time and massage, the lumps should gradually go away.
Unfortunately, they have not gone away, or gotten any better (it seems, especially the ones in my cheeks have actually become more pronounced.) My second follow up was supposed to be yesterday, but I was not able to make my appointment because I wasn't able to make the 8 hr, 400 mile round-trip for personal reasons. (Yes, it’s a long way to go, but I live up in the mountains and I thought that traveling to the city to see a board certified physician with a good track record would be worth the trip!)
When it comes down to it, at this point I am very disappointed and wish I did not spend my hard earned money for this. I was told that if the massage didn’t work to dissolve the lumps, I would need to come back in to see Dr. M. again, and go from there. I’m torn, as I would prefer to just start over with another physician, but I can’t afford to pay someone else to fix this problem.
My bumps have gone away for the most part. I...
- 18 May 2012
The office and staff has been very attentive though, I just don't feel in my experience that I want to make the drive considering the results. I will be sending my "after" photos via email, but as Megan mentioned, will look for someone closer if I decide to try this again.
This was my very first time having any sort of fillers or any cosmetic procedure done, so I don't have any other doctor to "compare" to...but I would say that overall Dr M. has one of the best bedside manners I've ever seen. I was VERY anxious and excited to have the fillers done in my cheeks and under eye area. My results were just not quite as noticeable as I expected for the cost. My issue with the payment process is that there is a $150 consultation fee which is suppose to go towards the first treatment if you have it done the same day as your consultation. The staff forgot to credit me this fee with my total, and instead of crediting by bank account the money I overpaid, I was given a credit at the office to use at a later date.