“My face is destroyed by ePrime device(Evolastin-new name of the procedure with the same ePrime device be aware!)-Rockville, MD”

I had an ePrime skin rejuvenation procedure performed on my face on Tuesday. It was performed by the dermatologist specializing in laser procedures. The representative from Syneron was assisting during this procedure.

The dermatologist injected 4 shots of anesthesia and applied anesthesia cream on my skin before the procedure. When my skin became numb the doctor performed procedure with a minimally invasive aesthetic device. Right after the procedure my face began to swell but the doctor and representative stated it was normal. Within an hour my face became twice bigger in size, was covered in bright red dots and I was unable to open my mouth and eyes, especially on the right side of my face.

I called the doctor who assured me that it was normal and recommended to keep ice pack on my face. I followed the instructions. After one more hour I went to the Emergency Room at the hospital where I received shots of Benadryl, steroids,pain relive medication and IV. My face did not changed in shape it was still swollen. Next day I went to see my dermatologist who performed the procedure, she gave me another shot of steroid and prescribed prednisol.

At night my face was more swollen so I had to go to the Emergency Room, where I received Decadron, Benadryl and Pepcid injections. My face became a little bit less swollen. Next morning my face was twice bigger in shape, red, navy blue under eyes with wrinkles.

Horrible!! I went to my doctor who stated that it is normal and I just need to wait. My doctor prescribed me ranitidine and antibiotic – Azithromycin. Today is Saturday; my face is a complete mess: swollen, red, blue and yellow color, my neck and shoulders swollen. Please advise if my reaction to the performed procedure is normal. Is there any way to get my face to the normal size? Please HELP!!

Updated on 1 May 2011:
It is Day 6 after I had ePrime laser rejuvenation procedure performed on my face. My face looks worse, swollen, red and navy blue in color, feels very dry with bumps under the skin. I do not wash my face and apply an ointment twice per day. My face is a mess like a huge balloon with bruises under eyes! Can you add any advice as to how long this will last? There is some peeling and itching, but I believe it is because of the ointment. SCARED! I am waiting for some advice. THANKS!

Updated on 2 May 2011:
Today is Monday, 7th day after the procedure. I cannot go outside; my face is still swollen, red, blue and yellow in color with broken capillaries in the skin and bruises under eyes. Any advice?

Updated on 2 May 2011:
Still look and feel bad. Went to see my dermatologist who recommended me to put some makeup on. I still have pain and bruises all over my face. Can not even touch my skin to put the makeup on.

Updated on 3 May 2011:
8th day after the procedure. My face is still swollen, red, blue and yellow in color with broken capillaries in the skin and severe bruises under eyes, neck, shoulders. Taking Arnica and finished with antibiotics and steroids. Any advice?

Updated on 4 May 2011:
Britt,
Thank you for your comments!
I follow all of the instruction for post laser procedure, but my face and neck are still swollen, covered with bruises and broken capillaries. Lumps and bumps under my skin. Taking Arnica, drinking plenty of water, using Arnica cream on my skin. Anything else that might help to get rid of the bruises and broken capillaries faster?

Updated on 6 May 2011:
Day 11: My face is still a little bit swollen, very red with broken capillaries on the skin and severe bruises under eyes, neck, shoulders. My skin is extremely dry. Any advice to get rid of redness, broken capillaries, bruises and dryness of the skin?

Updated on 16 May 2011:
21st day after ePrime procedure. My face is still a little bit swollen with red and blue marks, bumps under the skin. I wash my face with CeraVe hydrating cleanser and apply SkinMedica Redness Relief CalmPlex cream once per day. The doctor still saying it is my body reaction to the rejuvenation procedure or possible anesthesia in combination with laser. I had Matrix laser procedure performed on my face previously and did not have any reaction. For Matrix the same anesthesia was used. My face is a mess! The doctor is giving about 2 more weeks for me to recover. The doctor cannot guarantee that bumps under the skin will go away. Has anybody had same reaction to ePrime? THANKS!

Updated on 24 May 2011:
Today is Day 29 after the ePrime. My face has less bruises and less swollen, but still has problems: there is a pain on my jaw line, which is still numb and left side of the face still swelled up. My face has bumps under my skin like hard accumulations. I have redness and bright red marks on my face which I have to cover up with a lot of makeup. The skin is extremely sensitive to the sun. I use SkinMedica Sunscreen SPF 30+ and re-apply OBAGI Nu-Derm SPF 35 during a day. Both of the sun-creams were recommended by doctor. My skin is also sensitive to any wash; it is red even when I wash my face with face wash for sensitive skin. I have deep prominent wrinkles around my mouth and saggy skin under my chin. This is visible; I have pictures before and after ePrime procedure and never had this prominent wrinkles and sagging of the skin. My dermatolog recommended this procedure to get rid of the scars, but I have more scars and broken capillaries on my chin, around my mouth and nose area now. The ePrime procedure is painful, recovery time is very long and I do not see any improvement in my skin tone and texture.

Updated on 30 May 2011:
36 Day after the ePrime procedure. I do not see any improvement that the advertisement of this procedure promises. No improvement in texture, no improvement in tone at all. My skin tone has yellowish, grey, red and blue color. I have prominent wrinkles around my mouth and sagging skin on my jaw line. I have pain in the left side of my jaw line. My skin is extremely sensitive to the skin wash and sun. I have bumps under my skin and brake ups. My skin has a lot of scar around my mouth and jaw line. Is there any way to get rid of the scarring, saggy skin and improve skin tone after the laser procedure?

Updated on 2 Jun 2011:
Day 38th after ePrime procedure, I do NOT see any improvement in my skin tone, volume or texture as advertized. My scars after ePrime laser are very visible and dark in color especially on my chin and jaw line. Left side of the face is still swollen and painful on jaw line (which is not normal after more than a month after any laser procedure). I’m incredibly disappointed. My skin has more prominent wrinkles around my mouth and sagging skin on my jaw line. I have to cover up uneven tone and dark marks of my skin with a lot of makeup. My skin is extremely sensitive to the sun, even when I wear SPF 30+ it turns red. I have bumps UNDER my skin. I was given creams to reduce the redness and anti-acne foam to treat bumps under the skin by the dermatologist who performed ePrime laser procedure on me. I still continue to take the Solodyn. Does anybody have the same reaction for so long? Are there any masks or peels would help to get my skin back to normal? Thanks for any advice.

Updated on 7 Jun 2011:
Day 43. I still have a pain on my chin and jaw line. My skin has some redness and swelling. It does not seem to be a normal healing process to have the swelling for about 1 ½ months after ePrime laser procedure. NO improvement in skin tone, texture or volume. My skin tone is more grayish-yellow than I had before the procedure. I have burned scars and brown spots after ePrime laser, which I have to cover up with makeup. The scars and brown spots are on my chin, jaw line and cheeks. The skin on my face is much looser than before the procedure. I have deeper lines around my mouth than prior to the procedure. Is there anything can be done to get rid of the scars and brown spots left after laser procedure? Thanks for any advice.

Updated on 7 Jun 2011:
I still have bumps UNDER my skin, which are not acne. I am using creams to reduce the redness and anti-acne foam to treat bumps under the skin but not a lot of improvement yet.

Updated on 19 Jun 2011:
Day 55 after ePrime procedure: My face is still a little bit swollen especially left side of my face, still red with broken capillaries, brownish-red spots on the skin and bumps under my skin. No improvement in my skin tone, volume or texture. The scars after ePrime laser are still very visible and brown in color especially on my chin and jaw line.I still have pain on the left side of jaw line and neck. My skin has more prominent wrinkles around my mouth and sagging skin on my jaw line. I still have to use camouflage make to cover up uneven tone, scars and dark marks of my skin. My skin is still sensitive to the sun. Are there any masks or peels would help to get my skin back to normal? Are there any way to get rid of the after laser procedure scars? Thanks for any advice.

Updated on 10 Jul 2011:
Day 75 (2 month and 14 days) after ePrime skin rejuvenation procedure: my chin and jaw line areas have very visible and permanent scars, dark brown spots on my cheeks which look like burns, pigmentation, broken capillaries. I can't go in the sun at all due to the areas around the scars getting dark and making them more prominent, so no any outdoor activities for me. I spend a lot of time every day working with makeup to hide these scars. I am still trying different products recommended by the dermatologist to correct the scarring and brown spots. My physician recommended me a new treatment - elure Advanced Skin Lightening that I have been using for about month now. I had one Vitalize peel by SkinMedica.
My face has swelling, especially left side of my face, neck and shoulder. I have bumps under skin on my face. I still have pain on the left side of jaw line and neck. My skin has more prominent wrinkles around my mouth and sagging skin on jaw line. My skin is loose under my neck. No improvement in my skin tone, volume or texture.

Updated on 25 Jul 2011:
3 month after ePrime: I have multiple large brown spots on each cheek and scars on face and jaw line. I have a significant post-treatment hyperpigmentation. NO improvements in skin tone, texture or laxity. I have prominent wrinkles around my mouth. I still have pain on the left side of my face. My face still has swelling, especially left side of my face, neck and shoulder (which is visible in photos). I have bumps under my skin which are not blemishes; they are more like hard accumulations. My dermatologist told me that it is a “collagen formation”. I use Elure creams and had 2 Vitalize peels. I wear coverings on my face to hide the deep scarring from the procedure. I still experience loss of confidence and self-esteem, anxiety and shame over facial scars and hyperpigmentation caused by this “quick and simple” procedure.

Updated on 25 Aug 2011:

Day 122 after ePrime - Energy Based Dermal Remodeling procedure (4 month): I use Elure creams and had three Vitalize peels by SkinMedica. I am still recovering after the damage. I do not notice any facial volume, no improvement in skin tone or laxity. I have sagging skin under the jowls, noticeable wrinkles around the mouth. I still have some redness, swelling and pain especially on the left side of my face and neck after the ePRIME treatment. My face is shifting on left side. I have brown spots on my cheeks – no going on the sun this summer at all. I have to apply a lot of make-up to cover-up the treated area. Terrible!!

Updated on 16 Nov 2011:
6 month and 21 day after ePrime - I am still healing:
- NO increase in my skin thickness or volume - I have sagging skin under the jowls, noticeable wrinkles around the mouth.
- Extremely painful and NOT simple procedure. In my case I was not able to drive myself home after the treatment. I was not able to return to usual activities the next day or 2 more months after the treatment. I had severe redness, swelling and bruising which could not covered with makeup within 24 hours. I could not even touch my skin, not only to put some make up on.
- I still have pain under the jowls, especially on the left side of my face and neck. My face is shifting on left side.
- NO signs that my skin produces any natural new collagen or new elastin or new hyaluronic acid over time (6 and 1/2 month – is a long time!!!)
- NO improvement in my skin tone or laxity. NO “a lasting, natural, more youthful appearance from ePRIME.” I still have some redness, brown spots and a lot of SCARS. I have to apply make-up to cover-up the treated area.
- I can NOT report seeing any improvement. I had only one treatment to rejuvenate my skin with ePRIME and I would never do it again!

Conclusion: Don't do it. It is not true that this procedure does not have any side effects. I am not sure how multiple clinical studies were performed on ePrime, but I can definitely report that I am NOT satisfied with the treatment results. The skin is NOT getting better gradually how the doctor who performed ePrime on me promised.

Updated on 2 Apr 2012:
11 month and 7 days: I can definitely say – NO ANY IMPROVEMENT after ePrime! I am still treating the damage: scars, brown spots on top of the scars. Not treatable – bumps under the skin on my jawline, sagging skin under the jowls, my face is shifting on left side. I would expect any good result after this procedure but there are NONE!

Updated on 7 May 2012:
1 year and 10 days: I can definitely state NO improvement or lifting or any other positive effects after the procedure performed with the ePrime radiofrequency generator that supposed to “have the ability to monitor and deliver precise doses of energy to rehabilitate aged skin “

I am still recovering from the damage: scars, brown spots, discoloration. NOT treatable – bumps under the skin on my jawline, sagging skin under the jowls, my face is still shifting on left side.

The new name of the procedure with ePrime is Evolastin, but it does not matter how the procedure would be called it is still uses the same just ‘improved” device which does nothing!

NO dermal remodeling
NO improvements in skin quality
NO improvement in skin tone
NO increased volume
NO new collagen production
NO any positive improvement in my jawline
NO wrinkles improvement

CONCLUSION: I would never recommend this treatment to anybody; it is a waste of money.