OMG No No No - Port Orange, FL

In May 2011, I had a fine head of hair but have...

In May 2011, I had a fine head of hair but have always been very self-conscious. I work hard to maintain a good body and skin to look sexy so I decided to have a little transplant to fix my front line. I didn’t know anything about hair transplants and had a bad result and lost more than what they(a doctor in FLORIDA) transplanted (600 grafts). I was shocked (I was 25 years old) and I decide in June 2012 to have another surgery to fix the bad results of the first procedure. I was wrong.
I went to Marco Barusco thinking a more expensive doctor and a larger procedure (1800 grafts) was going to fix my problem, plus Marco was very nice. He promised to reduce the scar that the first procedure left me and he promised to fix the results of my first procedure and improve my overall look.
I trusted him and decided to go through with this second procedure which cost $8,500(all my savings). Initially I used Toppik to cover the shock loss post procedure. Nine months after the surgery my hair looked even worse than after the first procedure. I became addicted to Toppik and could no longer go without it because the scar on the back of my head was red, thick and noticeable. The front line where the transplant was had lost a lot of density and was very thin(and look weired).
After a few months Dr. Barusco opened the scar up again and re-stitched it shut in an effort to make it thinner. The result was the same as before so after a few months and another payment of $1400 I did FUE on the scar which also had a bad result. He tried again and again the results were still very bad.
In May 2013 I told him I was done having surgery on my head as nothing was working and I asked him very kindly for my money back(the most hard period of my life). After all of the mess and unsuccessful procedures he told me that he agreed it was not successful and would help me get my money back.
I stayed in constant contact with Dr. Barusco as I expected to receive my money back in a timely manner. After a couple months of promises for answers and still not hearing anything Dr. Barusco told I needed to gather opinions for other plastic surgeons regarding my situation to prove the procedures were not successful. As expected, they all agreed with me that it was NOT successful. I complied in a timely manner and waited to hear a response.
Today, six months after I initially requested my money back, I received a call from an attorney saying that they are NOT going to give me my money back and instead offered more surgery. I informed them I am not interested in surgery as every time it has proven unsuccessful. I also received a message from Dr. Barusco saying that he doesn’t want to talk to me anymore and if I want to talk I have to call his attorney.
I’m very disappointed in this experience because I trusted Dr. Barusco and didn’t receive the results I was promised or my money back because of it. His message today was the final nail in the coffin – I felt betrayed.
Worst mistake of my life, it has been a nightmere for me.
Learn from my mistake and be very careful if you decide to have a hair transplant with him. Unfortunately there are a lot of people out there that don’t really care about their patients.
You can reach out to me if you want to hear more or have any additional questions.

Marco barusco

1 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
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