Smiling, Finally!! Renew, New Hope! - Cancun, Mexico

I was in much needed dental work. My dentist...

I was in much needed dental work. My dentist recommended extractions and implants. I consulted difference dentist in the USA, all coincide , more or less, with the treatment I should follow. The only thing that all agree was the outrageous prices. I remember leaving every office crying and trying to figure it out how in the world I was going to come up with that money $57,000. (extractions, 12 implants, bone graft, membrane, abutment, temporary dentures, etc.) Until I hear I could get the same treatment abroad for 70% less. I got into the internet, visited different sites, sent my case to different dental clinics. Finally, my husband and I decided to visit Dental Ocean in Cancún. In August 2013, We decided to fit a visit to Ocean Dental as part of a family/business vacation, I had to visit some land I was offered to sale on the beaches of Campeche as part of my International Real Estate company. We took the kids, packed our suitcases and visited Cancún. Our first trip was consultation, to get a first impression, checked the clinic and doctors, talked with Dr. Gavaldon, and Dr. Caro. From the minute I sent my inquiry, I received a prompt and very professional response from Benny (Travel Coordinator), he asked me my itinerary, arrival time, hotel name for pick up, phone number, etc. I did insist that it was just consultation.
While my kids were at the hotel, my husband and I went to the clinic. We found the clinic small but very clean, with every piece of equipment a dentist needs to perform advance dentistry. I met Dr. Caro and Dr. Gavaldon (both very pleasant, and tremendously professional, great bedside manners) they took X-rays, prints of my teeth, check bite, and Dr. Gavaldon disagree with the dentist in the States in just leaving a couple of teeth, she suggested having all teeth extracted. I had many questions, like who will perform the surgery, what brand of implants and materials will they be using, how long will be the recovery, chances of rejection. Every of my questions were answer, I have the opportunity to talked with some of her patience in the waiting room. One observation, Every patient left the office smiling and happy. They gave me an itemized estimate and with all the information we collected, we decided that this was the best fit for me, and the best hope to finally smile. I don't remember the last time I did.
Once we got home we started working on possible dates we could go back and start the first part of my treatment. We decided January 2014, we set a time to travel and on the 6th, we were flying to Cancún from Minneapolis. Julio (the kind driver) was waiting for us. The next day I was at the clinic, taking more X-rays, impressions of the teeth, the following they they took a scan and panoramic X-rays. We set the surgery with Dr. Murillo (oral surgeon) for Friday the 12th. They did the uppers, extractions, implants, abutment, bone graft, membrane, stitching. He explained to me every step he did, showed me the different implants seal, opened them in front of me, showed me the brand they use MIS. I took 3 1/2 hours. No rush, they took their time and made of something very uncomfortable and painful, very comfortable. I felt good. Dr. Gavaldón worked on the fitting of the new dentures. It was perfect. They both work together really well, you can see the love and pride they have for their work, and how caring they are for their patients.
The first part was done. I went back of Monday and have the same procedure done on the lower. Only this time was more difficult for Dr. Murillo. I still had a wisdom tooth left which had a cyst, that no dentist wanted to touch it in the States. The surgery again was 3 1/2 hours.
I went back 2 more time to have the temporaries fit perfectly. My next visit will be in June to have the second and last part of the treatment done. I am looking forward to.
I am really thankful to Dr. Gavaldón, Dr. Murillo, Dr. Caro, and the support staff, Benny, Julio, Andrés and Martin (finance). Do not be afraid, they will take care of you, they will pick you up, drop you at the airport and hotel or wherever you need to go. They are very kind! I have a new respect for dentist! Thank you for give me back my smile!!!
Mexico Cosmetic Dentist

5 out of 5 stars Overall rating
5 out of 5 stars Doctor's bedside manner
5 out of 5 stars Answered my questions
5 out of 5 stars After care follow-up
5 out of 5 stars Time spent with me
5 out of 5 stars Phone or email responsiveness
5 out of 5 stars Staff professionalism & courtesy
5 out of 5 stars Payment process
5 out of 5 stars Wait times
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