Terrible Experience with Fraxel Repair - New York, NY

I had wrinkles only when smiling and my skin was...

I had wrinkles only when smiling and my skin was thin under the eyes. The office made it seem like it was a lunch time procedure , said it would be pink for a week. I'm no stranger to lasers, as use had vbeam, laser hair removal. I had great results and little down time with vbeam and laser hair removal. The fraxel repair was a night mare. The numbing injections under the eyes I was almost in tears from pain. The procedure itself was excruciating !! My eyes were so bruised I couldn't open one of the eyes. At one month I STILL have slight bruising. Under my eyes are now two deep dark red patches of rough sandpaper skin. I went to a derm and he said it may take " 6 MONTHS !!! Why lie to patients ? Why didnt the plastic surgeon tell me 6 months as opposed to one week. I'm devastated and have to wear thick makeup to leave the house.

It is a little over a month now the deep redness...

It is a little over a month now the deep redness is calming down to a soft pink color thank goodness. The " weird weblike texture " is slightly better. Just hoping and praying I don't have fat loss or have damaged my skin. Even before this procedure I took diligent care of myself SPF daily lots of vitamin c. Never smoked . Thankful things are calming down : )

6 1/2 weeks post treatment still terribly...

6 1/2 weeks post treatment still terribly discolored and noticing the indentations and marks cuts every one is talking about . Don't know what's going to become of this, I'm devastated don't know how a doctor can fix the damage and if so I haven't gotten the finances. I'm very depressed about this.

Its almost 2 months the redness is slightly...

Its almost 2 months the redness is slightly better, textures still bumpy but a little better. Left under eye is worse than right. No change in dynamic wrinkles.
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1 out of 5 stars Overall rating
2 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
1 out of 5 stars Wait times
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Comments (1)

I am so sorry you are going through this horrible experience.  I can't even imagine the pain you experienced during the procedure.

Thank you for sharing your open and honest review.

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