First session: the downtime was much better than Fraxel. The grid marks go away in a few days. Procedure was painless thanks to some numbing cream. The entire procedure takes about 120 seconds.
Second session: I had numbing cream on for about 45 minutes and then was asked to wash it off my face. Problem was, there was only ice cold water running from the sink so it was hard to take off the numbing cream. I have blotchy grid marks (meaning, there are very defined areas on my face that have NO grid marks) so I"m wondering if some of the remaining numbing cream prevented the waves/laser from penetrating my skin.
I'll be able to better share my experience / results in about a week.