We had debated for many years whether my son should have his ears "pinched". We finally decide to do it, and the only regret I have is not having done it sooner. On the other hand, it was worth it doing enough research and finding the right doctor. Our experience was wonderful from beginning to end.
The office personnel is experienced, friendly and most importantly - efficient! (Certainly plus. Nowadays mediocracy is the norm in the service business...). My son's doctor is caring, conciencious and honest. We felt comfortable with him from the very beginning.