Dr. Bennett = NYC's Sinus Expert! - New York, NY
I had a perfect experience - I am completely...
Septoplasty and turbinoplasty. (my turbinates were inflamed and my septum was deviated). He compared my scans with different scans of normal-sized turbinates and a straight septum - something that really touched me, since it showed that he honestly took an interest in making sure I understand what was going on.
I made an appointment to see Dr. Bennett after meeting with 2 other ENT surgeons in the area and being very dissatisfied with their staff, treatment options and costs. I wasn't feeling very optimistic at first, but things changed when I realized that Dr. Bennett and his staff run an extremely professional office and are dedicated to patient satisfaction. Let me explain: not only does his entire staff dote on you from the moment you walk through the door, but they go above and beyond what you would expect from a normal doctors office. His office manager took care of all of the insurance details during my consultation with Dr. Bennett, so that after, I knew exactly which procedures would be covered. She also spent about 20 extra minutes with me, answering some questions I had about my insurance provider (Aetna). She was super patient with me, and even walked with me across the street to where I had my CT scan done. As for Dr. Bennett's skills and beside manner - I was profoundly impressed by both. He is a patient and humble man, and is willing to put the time in to develop a relationship with you and learn about what treatments will most satisfy you. He also has a great sense of humor, and has a wonderful knack for helping you relax your nerves. After my CT scan, he literally walked me through each image, and explained to me what was going on with my sinuses (my turbinates were inflamed and my septum was deviated). He compared my scans with different scans of normal-sized turbinates and a straight septum - something that really touched me, since it showed that he honestly took an interest in making sure I understand what was going on. Dr. Bennett cares about his patients on a level that is second to none. It's no surprise that he was voted Most Compassionate Doctor for 2013. Thanks to Dr. Bennett, I can breathe normally again, and the irritating sinus symptoms that I suffered with for years are permanently gone. Five stars, A+, 10/10 - see Dr. Bennett and you will be surprised at how far a doctor and his staff will go to give you the best treatment, in a comfortable and caring environment