Exceptionally Unprofessional and Rude - Nashville, TN

The pros were I got an appointment and the mole...

The pros were I got an appointment and the mole was removed.

 

Nashville Dermatologic Surgeon

I chose Dr. Retief because I thought a doctor in the posh Green Hills area would be superior. I was wrong. Green Hills Dermatology is extremely unprofessional. The cons were getting billed numerous times after I had already paid in full. Green Hills Dermatology sent repeated letters threatening about bill collection and each time I sent them a copy of the cleared check from my bank, proving I had paid in full. After more threatening letters, I went there in person and presented a copy of the cleared check in person. A male staff member got became incredibly rude and condescending instead of apologizing.

1 out of 5 stars Overall rating
1 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
4 out of 5 stars Wait times
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