Incredible Results! - Naples, FL

Naples Plastic Surgeon

As a nurse who has spent a long career in the operating room assisting in all types of surgery, including facial procedures, I had tough criteria when selecting a plastic surgeon to freshen my appearance after significant aging and sun damage. Following much research and consideration, I selected Dr. Kent Hasen, and I’m not only pleased with, but am actually ecstatic over, my results. First of all, he and his office staff bent over backward to accommodate a difficult scheduling issue I had. During the initial consultation, Dr. Hasen not only painstakingly evaluated my skin and underlying facial structure, but REALLY listened to my concerns and goals; I know this because instead of simply scheduling the higher priced popular procedure I initially requested, he pointed out that it would not adequately address my stated goals (and why), and that a different procedure I had not even considered would better accomplish what I wanted. He presented pros and cons of both procedures under discussion (as well as several others about which I inquired), spending as much time as I needed for questions and viewing photos, to ensure that I was well informed before I made any decisions. (Impressively, the photos were not the typical two “before and after” shots. They reveal actual patient recoveries from Day 1 on, so there are no surprises.) The staff then gave me a tour of the operating room and recovery room (on site), which easily surpassed the OR and Ambulatory Surgery Center standards to which I am accustomed as a nurse. Dr. Hasen and his staff were (although I don’t usually use gushy words) nothing short of incredible throughout the pre-op period, the procedure itself, and the post-op and recovery periods. The office staff members are extremely proficient, work together well (and seem to genuinely enjoy being there), are very encouraging, and provide a caring and positive environment. Most importantly, the results of the procedure are even better than I could have possibly imagined, and I am extremely grateful for Dr. Hasen’s honest input during my decision-making process. The damage from the sun and aging is gone, my skin is amazing, and my confidence has been greatly boosted. I’m having fun buying makeup again, something I had generally abandoned these past few years. Five stars to Dr. Hasen and his staff!

5 out of 5 stars Overall rating
5 out of 5 stars Doctor's bedside manner
5 out of 5 stars Answered my questions
5 out of 5 stars After care follow-up
5 out of 5 stars Time spent with me
5 out of 5 stars Phone or email responsiveness
5 out of 5 stars Staff professionalism & courtesy
5 out of 5 stars Payment process
5 out of 5 stars Wait times
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Comments (1)

Thanks so much for posting your doctor testimonial. While we appreciate this, the main focus of the RealSelf community is to discuss our experiences with different treatments, both the pros and cons. By sharing the details of your experience you can help others in the community who are considering the same procedure and you can get support from others who have done treatment.
So, if you wouldn't mind coming back and fleshing it out a little: telling us why you had the procedure done, what it was like, and how your healing process progressed, we would be happy to add it to the Phenol Peel community.

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