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Recovery homes...

So what happen to Moni and why doesn't amy number work? Anyways I contact Miami escape, it seem kool I need to do alittle more research and I will finalize my stay next week if everything goes ass plan...

I'm back on board

Well I'm actually back on board, my new date is Oct 18th with Hasan I had switch to fisher but Hasan has always been my fav... I'm working on my weight lost as of now, trying to get down too 170-175...

Message sent to Diana santancruz and there law office

To whom this may concern,

As of October 2015 I contacted Vanity Cosmetics via phone and asked for a Quote for a BBL (Brazilian Butt Lift) I originally spoke with a young lady by the name of Shirley Inwhich I explained to her what I was interested in and the Doctor of choice I had chosen, which was Dr.Michael Hasan I was told to send some pictures and later quoted $4000 which required a $1000 to secure a date of Feb 9,2016 I sent my $1000 deposit via bank transfer to vanity and later it was confirmed my deposit was received, I kept in touch with vanity via email and also thru conversations over the phone, on January 24,2016 I received a email stating my doctor had a family emergency and couldn't preform the surgery until a later date inwhich would be March 30,2016 i was told due to my inconvenience I would receive a FREE garment and 2 FREE massages. Throughout this ordeal I had requested a Refund inwhich I spoke to a young lady who told me she was the manager of the refund department, and she ask why I wanted I wanted a refund, I explained to her I was dissatisfied with Vanity customer service and numerous of workers not having empathy towards there potential patients, she apologized and told me to trust her and things will be ok and she stared my refund was canceled and she then had another young lady who stated she was Dr.Hasan Assistant called and sent me a letter of absence for my employer. On March 3,2016 I called Vanity to get my Labs resent because it was less then 30days for my upcoming surgery, the young lady placed me on hold and then stated "ok Ms.Mathews I will be sending your labs via email" I then asked how is Hasan she then placed me on hold again, and said we have to rescheduled your appointment again, at this time I was very upset because this would be my second time getting my surgery rescheduled,and I would be out of a lot of money for airplane tickets and what nots. I was then quoted a price of $4500 for Fisher, and was given a Date of May 20,2016 I called back to make sure I would still received my free Garments and my two free massages, I was told this wasn't included because I now how a different doctor which I had to spend a additional $500 on and now I would even be out of more money for massages and Garments, I asked to speak with Diana, inwhich I was very upset by this time and yelled Diana got upset also and told me now my Price would go up to $5500 simply because I was upset, I explained to her why would I have to pay another $1500 and that's wasn't what I was quoted, call was disconnected I later called back and spoke with Claudia and she told me my Price is now $5500 instead of $4500 inwhich I had already received email confirmation of my new date/Doctor/and Price... I sent a Refund Request Feb 20,2016 but was contacted by a young lady from the refund department Feb 22,2016 who asked why I wanted a refund and I told her of my dissatisfaction with the customer service she apologized and insured me she would take care everything and my refund would be cancel, today March 3,2016 Claudie told me she had processed my refund inwhich I didn't request Yesterday and sent out a check, I told Claudie I never requested a Refund she said we have your letter from Feb 22,2016 I said that was cancel she argued with me about it and then I stated if this is true why would u resceduled me for May 20,2016 then she stated, well you requested one over the phone yesterday inwhich I never requested a Refund over the phone and I would like all calls to be listen too. All I want is my surgery with Dr.Hasan I don't care for anything Free I just want my surgery with the Doctor I have research for 1year, the doctor I requested in October, it shouldn't take all this nor should the shall at Vanity be so In Considered for patients, I even heard Claudie laugh as I was speaking and I asked her why did she fine this funny she stated she was sick I never knew anyone who laugh while been sick... This whole ordeal has been a nonstop nightmare and has stress me out and is causing a lot of stress and pain and suffering...

Provider Review

Physician
8512 SW 8 St., Miami, Florida