Treatment Provider

Maisam Fazel, MA, MBBChir, FRCS
Oncoplastic Surgeon, Specialist Registered in General Surgery
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Was impressed by the Mark up!

Got to say...Dr Hamlet does detailed Markings

If I could turn back the clock...

Anyone who has had the procedure knows how anxious you are.... not just on the day, but on the run up. You have to plan what you're going to do around work, what you tell who, do your preparation, buy "healing" foods, juices, creams etc, don't take any meds or drink alcohol in the lead up, cook, clean, get ready in case of leakage... And then on the day... its nil by mouth or a glass of water 4 hours before. By the time of the procedure your stomach and imagination are both churning with anxious anticipation. All you want to do is get to the end of the procedure... so you can start on the next mountain which is the difficult road to recovery.

My appointment was originally at 12:00 so I had a drink at 8:00 I got a call telling me there had been delays so not to arrive till 1:30 ... after arriving at 1: 30 to the clinic, being weighed and changing into the gown, then I waited for the doctor, who I was told was running behind. 4 hours or so later, the doctor came and marked me up. He was still very personable and his markup was very thorough, I asked and he told me he wasn't tired and this was nothing for him, so I felt Ok. He explained that he would have to go deep, due to the previous deep dents and divots from the first round and went through all the possible problems etc. He then left me... and said he would send the anaesthetist (Dr Mahir Khalil who I had paid independently) to have a quick chat. But when Dr Khalil came in at approx 6:00 he said he had to leave. They tried to find another and eventually found one that said that she could probably make it there for around 6:45 ... but then the Surgeon said it was too late, and therefore the procedure was cancelled and I went home with my same deformed torso just scribbled.

I'm totally devastated... today I'm still kind of in shock. I am the queen of the brave face and smiley/jokey exterior... but this has really knocked me. I really had hope that soon I wouldn't be horrified at what I have done to myself and I could have confidence in my body again, I wouldn't want to hide myself or be strategic in what I wear, and be comfortable with my boyfriend seeing me. I was really ready to be better.

And I still don't understand what happened... I played my part I paid when I was supposed to.... What do I do now??? Do I even attempt to try and have the procedure before I go away in June? How did Dr Hamlet get timings so wrong? As I was booked in to stay overnight, why couldn't we continue? What was so important that Dr Khalil could abandon his patient? I do not get paid holiday/sick ... should I try for any form of compensation for my loss of time and earnings? My chaperone booked the time off so he also lost time and earnings?

Anyone thinking of plastic surgery... think long and HARD!!!

Revision tomorrow,

So my PS has helped to organise a revision with Dr Grant Hamlet, who operates out of the same location. This time it will need to be mid-def to correct the valleys. It will also need to be far more severe as there will be a lot of scar tissue from to work through, so I will need to have a General anesthetic, drains and an overnight stay. Recovery will also be far harder.

I'm petrified... But feel like since I started this a year ago, I need to get a good outcome is time.... But what if I just make it worse. Trying to think positively but it's very hard and haven't got anyone to talk to about my fears.

Anyway... This is the end of this review ... And the beginning of another.

Provider Review

Oncoplastic Surgeon, Specialist Registered in General Surgery
Spire Thames Valley Hospital, Gerrards Cross,
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Overall rating
Doctor's bedside manner
Answered my questions
After care follow-up
Time spent with me
Phone or email responsiveness
Staff professionalism & courtesy
Payment process
Wait times

Very pleasant, honest and comforting. However, post procedure he was extremely busy with patients before and after, so didn't spend as much time as I would have liked. 2016 Update: Sadly my initial impression has changed. I do not think he is a bad man, and maybe he is more experienced with breast reconstruction. The hope that I had that he would correct his mistakes are quickly diminishing. Also neither he nor his PA Amanda, seem to have empathy with my situation, I had a procedure performed by you and it has made me worse. I still believe that the reason is because he rushed my first procedure, but even if that were not the case, I do not think he should have left me with a totally uneven and misshapen torso.