Is This Reasonable
Hi, When I went for a Fraxel Treatment at a...
- 29 Mar 2009
When I went for a Fraxel Treatment at a medi spa, the technician told me that a doctor she was "training" would be observing the procedure. However, once I was lying down with my eyes covered, it was obvious that this doctor was operating the laser on my face - not the technician (who has treated me before). I was surprised but didn't object. At no time did he actually say "I'll be doing this ". When the 3 of us were back in reception, he said "Thank you for letting me observe". It wasn't until the next day that I realized I'd been his "lesson".
I'm angry that he did this - he'd never used the laser before - and I should have been consulted shouldn't I? 2 days later, it's obvious that he missed several areas - only about 65% of my face looks like it was touched by the laser- and I paid for the session.
Do you think I have a valid complaint? I don't want any more treatments from that spa and I want my money back. What do you think?-