Juvederm: Stories

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Juvederm Nightmare at Image Medical Spa

  • One month after juvederm
  • 5 and a half months later and my face is  looking more deformed than ever from this mess!
  • Before juvederm
  • Needle marks or tattoo from where she injected still present
  • Saggy smile.  The doctors who told me I was too young for filler now think I need a face lift!

I went into a med spa for Botox around my eyes...

I went into a med spa for Botox around my eyes (I'm 29). I somehow got sold on buying two syringes of juvederm ultra plus for my smile lines, lips and cheeks. It was buy one get one. i should've known then that it was too good to be true and to run! Three weeks later I was still swollen so I went back to have some removed. The staff told me I was crazy and that it looked great however I had them inject me with the enzyme to remove it. Of course they charged me for this. Two weeks later I noticed my face had gotten more swollen in odd places around my mouth. Again I went back to have some more removed but it didn't help. Frustrated I went to a new doctor who first noticed my odd jowls and face lines. He again tried the enzyme to remove the "juvederm" however it did not go away. He thinks I was most likely injected with something maybe from china that in fact wasn't juvederm and may be permanent. Of course this terrifies me. Sometimes my jowls and swelling go down if I don't eat or drink which is odd but as soon as I consume food or beverages my face becomes a mess. My new dr suggested sculptra to even things out in the meantime and I hope it works. So far I spent 600 on the Juvederm and about 1400 to remove it

I can feel lumps along my smile lines, however...

I can feel lumps along my smile lines, however under my mouth/chin I can feel particles of some sort of material or I guess it could be an infection. It's also weird how my face

It has now been four months and my face is still...

It has now been four months and my face is still looking deformed. It's so embarrassing! When I chose to go ahead with having this done at that med spa I looked online and read about 20 great reviews. Now I see that all those reviews were flagged as fake and there are negative reviews that keep getting deleted. If this place can lie on yelp and google I certainly don't trust anything they say. Many doctors believe I was injected with counterfeit juvederm, and although it was packaged identically to actual product who knows what was actually inside. I do so much research when I choose a nail salon or eyebrow waxer, yet I let an awful medspa deform my face. I hope people learn from me.

I am now 5 and a half months in and my face is...

I am now 5 and a half months in and my face is looking really deformed. The lips are very uneven and I have lines and lumps throughout my face. I can't look in the mirror or face people anymore. In going to a doctor recommended on this site Monday, and I hope he can fix this or give me some hope no matter what it costs.

I went to a new doctor that was recommended on...

I went to a new doctor that was recommended on real self by other doctors. This doctor deals with a lot of juvederm complications and even writes about them. Although he could not treat me because I am now pregnant, I got a lot of answers and feel hopeful about all of this. He said he has seen cases much worse than mine and is confident it will resolve in five months on its own (assuming I was injected with juvederm). If I weren't pregnant he would have put me on an anthistimine for swelling. He reassured me that I did not have tissue damage or an infection (those were concerns I had). I do have a little bit of the Tyndall effect going on and just way too much filler placed in the wrong areas! I hope this helps anyone else going through this.

It has now been 8 months and I still have the...

It has now been 8 months and I still have the jowls and hard lines on my face. I purchased a dermal roller which I am hoping will help.

Another month and face is still a mess!

Another month has passed and I still have swelling in the areas where the filler was placed. I also have pockets of filler. This has ruined my confidence. The pockets of filler have created deep folds in my skin where there is no filler. My lips are uneven but that I can live with. I also have blue lines throughout my face which may be the tyndall effect or permanent bruises. I'm really starting to worry that I will never get my original face back. All from an impulse day at the med spa.

Updated photos

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My Doctor: Zhanna Zitsbank (PA)

My rating:

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Big mistake! I fell for a shady med spa promotion.-Image Medical Spa

Comments (91)

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I totally feel your pain, I feel like a deformed freak. I've had misplaced juvederm ultra around my mouth going on 4 years now. Tried to dissolve again (3rd time) at 3.5 years and left big marionette flaps where there used to be big juve pillows around the corners of my mouth. But there is still Juve because it swells up too, just not as hard feeling as it was. Not sure why this does not go away around the mouth, it dissolved in my lips pretty easily so I know it was juvederm, not a fake. Keep us posted on your progress.
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If in fact what you truly have in your face is juvederm it should be gone soon. The areas of your face that have more movement makes it dissipate faster, such as around the mouth. When I had juvederm in my lips it was gone within a few months. When I had it placed under my eyes if was still there four years later which is why I had it dissolved. Hated juvederm. A horrible filler and I feel your pain. I will bet it will be gone soon, try to give it a few more months. I think they just wayyyy over filled you. Hang in there:)
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I forgot to mention I also fell for a shady spa deal at a mall where I bought two syringes for 600.00. I was wanting to have more put in my lips six months later and the placed closed taking my money with them. I understand how you got roped into buying juvederm cause they really are like used car salesmen!
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I couldn't agree more. When you had juvederm was it regular or plus?
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Plus
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Ugh the plus is awful!! At least when misplaced. Mine actually went away in the crease where I smile but is still everywhere else. I look like I was in a car accident. Did it only take one round of hylurindase to get this stuff out of your eyes?
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I agree but I actually did like the way it looked in my lips. Under the eyes and any where else in the face doesn't work because the consistency is way too thick. It did only take one round of vitrase because my Dr. wasn't afraid to use it.
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You need to get a lawyer
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You might want to find someone who is not shy with hyaluronidase. Most docs I have seen try to take out a little at a time, which only makes it worse. Tell them to flood it with hyaluronidase and that you want it all out and that you are willing to wait and start from scratch, if necessary.
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Thank you for that advice. I will definately do that. At this point I don't think it could get any worse.
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Wow!Information is power but you all are scaring the heck out of me.I mean we all want what we pay for,but I wonder if it is possible to avoid the diasters I keep reading about.We have to learn more self acceptance instead of making our situationsso much worse.
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Sorry. I just wish I treated filler like it was plastic surgery and not just a spa treatment. Check out dr before after pics, learn about the type of filler you're getting and if it is fda approved for area treated and know that there are risks. When i went into this i thought the worst that could happen would be having no improvement. Like juvederm isgone said- many of these med spas are like used car dealerships. They push you to buy more filler than you need just to make a sale. If you're feeling a little insecure going into one it could be brutal.
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I re-read your review - You did get it in your lips. My thoughts are to have your doctor try and dissolve the Juvaderm in your lips first. As I stated above, the Juvaderm cuts your smile short, therefore, I think it's actually the Juvaderm in your "lips" that is actually "messing" everything else up. I HATE the way my lips / smile look now.
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Yeah the woman put juvederm all around my mouth, lips and cheeks. I also agree with you that everyone has and should have smile lines. My lips seem to have gone down for the most part but I still have jowls and hard lines around my mouth. It has been about nine months since I had the juvederm put in and I am going to give it a few more months to hopefully go away on its own. If it doesn't i will try dissolving with one last doctor and possibly try laser. So sorry you are having issues with your lips and thankfully you didnt have it placed poorly anywhere else!
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I have similar issues with Juvederm around mouth-terrible. I had it dissolved several times, but still looked weird. A week ago i had a bitmore dissolved, then had a NP inject Restylane to even out the area. It looks better and I will only get Restylane from now on. I have never had a problem with Restylane in lower face.
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I will email you.
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I'm so sorry this happened to you - Did you get the Juvaderm injected into your lips as well as your face? - Your lips in your "after pics" are a completely different shape than in your "before pics" (smile) ...I got Juvaderm injected in my lips, and my smile now looks a bit like yours. The Juvaderm in my lips completely ruined my smile - It's like my upper lip doesn't expand all the way and my smile is "cut short." - I look like a completely different person when I smile now, and now, only smile with my lips closed. I am considering getting a small amount of Juvaderm, very small, injected into one side of my smile lines (not the smile line itself, but a little above my smile line on the left side-only. I believe smile lines SHOULD be there. We've had them at 16, we should have them now. I think 5 years olds are the only ones who don't have smile lines - I don't want to look 5, lol). If you got the injections in your lips as well as your face, perhaps you should try having the Juvaderm in your lips dissolved, first - This might help with the global picture. P.S. - I am only considering getting it "above" my smile line because the area is very-very small, like a 1/4 inch by 1/4 of an inch - Way small. I will also look into Restylane.
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Hi depressed girl, so sorry to hear of your dilemma, i just hope you were not injected with JUVENI HA filler like I was, I am now scarred forever and even after surgery tiny fragments of hard shards of filler are still working to the surface of skin, as wasn't a HA filler at all.. I have Juvederm Ultra and never had any probs, Juveni is a very similar name and not FDA approved like Juvederm which is FDA approved, I only comment to wish you well as I know whats its like to suffer and just to make people aware of Juveni and the problems it causes and the problems, terrible infection, and surgery I had to go through.. All the best to you
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Thank you so much. I'm so sorry you've had a filler nightmare as well! What I had was packaged as juvederm plus and I was given a lot number for it however from what others have told me juvederm should've responded to hylurindase and should start to go away after 8 months. It's definately possible I could've had non fda approved counterfeit product injected. How awful, we go to these places to look and feel better about ourselves and end up far worse! Where did you have juveni placed?
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What I have found is that when you go to have it dissolved most doctors just dissolve a bit at a time. Most want to preserve volume because they are afraid you are going to miss the volume. I think you have to convince them to take it all out instead of going through the bruising/swelling process of dissolving every two weeks and just prolonging the whole painful process. Playing with fillers has been like playing Russian Roulette for me, and taking filler out is not as easy as all the docs on this site make it sound. This is an insidious business that capitalizes on our minor insecurities. Most docs make it sound as benign as getting a haircut until something goes wrong- then they try to make you feel like it is your fault and that you should have known the risks involved. I hope things improve, and you should ask a doc to just flood it with enzyme.
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the problem is to dissolve it when very very dispersed in your face.. if you have a bunp then this is pretty easy but when you don't it is pretty difficult...
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Thanks for your post, I had botox for the first time just between my eyes. And I'm 47. I was thinking about juviderm for around my mouth, but my surgeon said he had rather do the fat transfer its a better result , so I'm thinking I will not get the juvederm right now and save toward the fat transfer.. Thanks again, I hope u get the results u are looking for.
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so sorry for you did you tra an eco scan? from the eco scan you can see at least if it looks like a hyaluronic, i.e. transparent.. and you can also see the status of your tissues... i had many as i had a strong reaction to hyaluronic.. and i still have.. i also had a biopsy and they still found some product ... this is really terrible...
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No scan I will ask about it . And yes this is terrible ! :( thanks for the advice . I appreciate any advice .
  • Reply

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