Eyelid Surgery: Stories

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Eye Surgery by Dr. Andrew Jacono - Great Neck, NY

  • posted 8 months ago
  • updated 1 day ago

Getting this surgery is the biggest regret of my...

Getting this surgery is the biggest regret of my life. I had surgery on my upper and lower eyelids. During my consultation, I expressed I did not want my almond shaped eyes to change. He promised me that they wouldn't and that I would have no scarring. The outcome was horrific!

I had huge round eyes, like saucers, with scarring above and below both eyes. He placed the incisions well above the natural crease of my eyes and flared them up to my eyebrows. This was extremely visible even a year after surgery. He left scars under my eyes that makeup cannot cover.

This incompetent doctor left fat pads in the corner of my eyes; he never removed them which was part of the surgery.

My eyes were no longer symmetrical. One eye was pulled down at the corner; this made my eye look "sad."
It was pulled so much that I couldn't keep the water out of my eye in the shower.

I went to two other plastic surgeons for second opinions. They agreed his work was really bad. One doctor thought the scarring left behind was "Peculiar." The doctor couldn't understand why Jacono left the fat pads in the corner of my eyes. He wanted to pick up my pulled eye to make it look natural.

All I wanted was to feel refreshed. Instead, I felt a lot of pain after surgery that lasted a long time.

 

My eyes pre op. Oh how I wish I never let Jacono...

My eyes pre op. Oh how I wish I never let Jacono touch my face. He talked me into getting an upper bleph. I was only concerned with the bags under my eyes. Too many regrets.

Always listen to your inner self...If you have a...

Always listen to your inner self...If you have a strong feeling to take flight and run, you should listen and trust your gut feeling. Oh how I wish I listened to my inner self on the day of my operation. I wish I listened and ran out of there, but instead I chose to trust Jacono. Many, many, many regrets.

I just received some disturbing information. If...

I just received some disturbing information. If you are interested, send me a private message and I will send it to you.
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I wish I chose a doctor that was recommended to me by someone I knew. Instead, I read Jacono's advertisement and saw that he called himself, "The Redo Doctor." This is true, I had to get my eyes redone by another plastic surgeon that came highly recommended to me by someone I know. I found that Dr. Jacono says anything you want to hear just to get your money. If you are dissatisfied after surgery, well now you're dealing with a different doctor. One that truly doesn't care about his patients, just his pockets. I would never recommend this Dr. Jacono to anyone. I learned my lesson, never chose a doctor that needs to advertise. Choose one that comes highly recommended by real people. The surgeon that fixed Jacono's botched job was able to cut out my scars and give me my almond shaped eyes back. This surgeon does not advertise. He doesn't have to. He's that good.

Comments (38)

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Sharon at RealSelf (Community Manager) 10 May 2013

Hi all,

I just wanted to step in and try to calm the situation a bit. I understand that mcat and Tara Anne have had two very different experiences -- one positive, one negative -- but everybody is given space on RealSelf to share their story in a judgement-free environment.

Questioning the authenticity of each other's stories is not only inconsiderate, but it's also a violation of our guidelines. If you have genuine concerns about something someone else is posting, please report it to us and we will investigate.

From here on out, let's please use this space to discuss Tara Anne's experience and provide her with positive support. (The same is true for mcat's review -- please discuss her experience there, and support her there.) Any posts that don't play by these rules will be removed.

Thank you!

--Sharon

anonymous10000 10 May 2013
Sharon-thanks for stepping in and understood.
Tara Anne 10 May 2013
Thank you so much Sharon!
anonymous10000 11 May 2013
I should add that there are no words of comfort for those that have to live with a mess on their face. My only hope is that people think twice before using andrew jacono. I hope to spare them the pain. I will post my pictures in a few weeks like Tara has.
Tara Anne 11 May 2013
I now realize that nobody understands what you are going through unless you have personally suffered the devastating aftermath. So anonymous, I truly understand and feel your pain and I hurt deeply.
mcat1045 11 May 2013
Thank you very much Sharon.
Desi77 8 May 2013
Hi Tara Anne. Please check your inbox, I pm'd you. (P.S. you're gorgeous!) :)
Tara Anne 8 May 2013
Hi Desi77 You have the most amazing blue eyes. Lucky you. Thanks for your message, you are super sweet. Wishing you all the best! I will be checking in. Good luck!
mcat1045 7 May 2013
Tara Anne thank you for posting your pictures. I think you look great in both the before and afters. Do you have a picture of your eyes after the second surgery? I would be curious to see how they changed because to me they look pretty good after the first one. My scars took a while to turn from red to invisible/very faint. They are practically imperceptible now. Like you, I also had a transcutaneous lower bleph. There are pros and cons to both types but I am very glad I did because I wouldn't have gotten the smooth contour had I gone with the tranconjunctival approach.
Tara Anne 7 May 2013
mcat...please don't contact me. I have already told you I think you work for him. Nurse Cathy Moscowitz, hence mcat. Nothing you say or do will make me believe otherwise.
anonymous10000 8 May 2013
Mcat your persistence on defending andrew jacono is curious. Over the top for a "happy patient". I agree with Tara A.that you work for jacono. Does he pay you by post?
mcat1045 8 May 2013
Are you serious anonymous10000? I wasn't going to post on TaraAnn's review again because she asked me not to (even though she posted all over my review on steady health using multiple user names) yet you insist on baiting me with your question? I see how this works: you get to spread rumors and make outlandish accusations and if anyone questions you in the slightest that person suddenly works for the plastic surgeon? To top it all off you aren't even remotely interested in verification (even though I offered to prove I am an actual patient)? I am posting because this whole thing feels like a witch hunt. By all means continue to insist I am not a patient, continue to insist I work for Jacono, continue to conflate gossip with peoples' actual experiences, continue, along with TaraAnn, to post in a public forum some truly hedious and unsubstantiated personal accusations that have nothing to do with the surgery (I think this is what bothers me most of all. That sort of insidious slanderous innuendo makes a mockery of the whole review process). For all I know you could be all the same person with a personal vendetta. How does it feel to have someone question your authenticity? not so good.
anonymous10000 9 May 2013
Mcat-I had 5 bad surgeries with andrew jacono. I think I could be 5 different people if I wanted. You are on every post defending jacono by the the way. Which post is "yours". Let me direct you to steady health where you said "I question whether some of these posts claiming disastrous results are in fact overblown..." This is under WORST SURGEON RUINED MY FACE. Is this "your" post. You are the one who has begun questioning. Why not just let people express their unhappiness. Why take it so personally? You could also post as multiple people. There is no telling if every happy patient post is yours.
mcat1045 9 May 2013
anonymous10000-I originally posted two very thorough reviews on realself and steady health that became hijacked by people without pictures claiming to be dissatisfied patients and making truly disturbing accusations that had nothing to do with my experience or the experience of other former patients I spoke with before going into surgery. Not only that, but they went on to question the authenticity of my reviews. I have only every posted my reviews under mcat, unlike tarraanne (and others?) who sometimes posted under different names and didn't even try to hide the fact they were different people. This isn't about defending jacono anymore. This is about discrediting legitimate posts without any evidence because you have a 'feeling' it isn't authentic. Even though I tried to prove it! This is about a group of people (or maybe just 2 people?) banding together and deciding to destroy the reputation of a doctor and the validity of authentic positive reviews employing hideous tactics: hateful accusatory language towards anyone who dares to have a difference in opinion, hijacking every post, and on and on, without pictures, without back up. And then to dare and suggest my pictures aren't real? Where do you get off? I am trying to give people a real view using my pictures, something I couldn't find very easily on posts before going into surgery. My experience is just as valid as yours. I may not be the 'typical' happy patient that just posts once. Forgive me for being sensitive to when I see a gross injustice happening. Post your negative reviews. Express your unhappiness. But don't deny MY review or every other single positive review unless you are ABSOLUTELY sure about you are suggesting.
Tara Anne 9 May 2013
Mcat, You are so inconsiderate. I asked you nicely to not contact me or write on my page. Can't you see that some if us are in a very dark place? Can't you tell we are so terribly upset. Can't you understand that some woman cannot be fixed and have to live with the aftermath? Don't you have any compassion at all? Yet you continue to pour salt on our wounds. I would NEVER do what you are doing in a million years. I would never contact someone that got hacked and rub it in their face how great my surgery turned out. This is why I continue not to believe you, I don't believe a stranger would do that to me. But I believe someone from his office would. Please take your love and admiration for this doctor elsewhere, it is so NOT welcome here. Have some compassion for what we are going through. Don't care that we don't believe you. You made your point. Again, please go away.
Evilyummy 7 May 2013
I have to admit you look beautiful before and didn't need any surgery. With that being said you still are a beautiful woman.
Tara Anne 7 May 2013
Hi Evilyummy, Thank you for your kind words.
laurellay001 7 May 2013
It's really hard to tell from these pictures. The before picture is one of you smiling with flash (which can hide eye bags and makes the shape of the eyes smaller than a non-smiling picture). The others are sort of blurry. But your eyes don't look like 'saucers' to me. Also, pictures of scars in the process of recovery don't give an accurate idea of the final result. Do you have an actual side by side comparison with the same crop+lighting, without smiling? I don't know....based on these pictures I would hardly call this 'botched'. It's just really hard to tell.
JessieR 7 May 2013
Hi laurellay001. It looks like this is your first and only post on Realself. Just out of curiosity, what motivated you to comment on this story in particular? Are you reading any of the other eyelid surgery reviews?
anonymous10000 7 May 2013
Don't worry laurellay when I post my pictures, andrew jacono's incompetence will be obvious even with your curiously critical eye. I'll et you know when. Although, as the person mentioned below it doesn't seem like you are considering surgery but providing a critical eye to posts.
laurellay001 7 May 2013
Hi JessieR. I've been thinking about getting my eyes done for a long time (I'm in my mid 40s). REading a bunch of reviews on realself I'm trying to gauge the chances of success. Some of these horror stories really scare me. I guess I was expecting to see something awful based on TaraAnne's descriptions and I am very surprised at her after pictures they don't look bad to me but as I said, I can't tell because her before picture is so flattering/flash/frontal/smiling and the afters are blurry. I looked up your pictures too and I think you look so much better in the after shots! Your bags are completely gone. Maybe you can fill that 'dent' that concerns you with resty or fat??
Tara Anne 7 May 2013
Hi Laurellay001, My surgery was definitely botched. I spent $12,000 and I have scarring above and below both eyes. Jacono promised me I would have no scarring, one of his many lies. My right eye was pulled down at the outer, lower corner. This is my "sad eye". I could not close this eye properly. This was a huge problem for me, especially when I showered; I couldn't keep the water out of my eye. My eye would get all red and bloodshot. The water just irritated it so much. It would also get dry during the day. It is my right eye that I call my "saucer". It was definitely bigger and rounder than my left. You can see the asymmetry in the picture. My big, fat, thick eyelids enhance this "frying pan" look. From the picture you can see how thick and fat they are, mind you this is soon after surgery, but they stayed that way. I hated how thick and fat they were. I wanted that fixed badly. I didn't even want an upper bleph. I didn't go to his office even wanting to do my upper eyes. I was talked into it. I was told I was being proactive. Oh, how I have many, many regrets. Also, Jacono lied right to my face. He told me he took out the fat bags in the inner corner of my upper eyes. He never did. This is what I paid for and he lied right to my face. When I specifically asked him, he told me he took them out. I went to other plastic surgeons for second opinions and they all agreed his work was horrible. I couldn't wait to have my eyes corrected. I had to walk around like that for eleven months. I wanted to be discrete about my surgery, but there was no denying it. I was a hot mess. The doctor that corrected his mess did the most beautiful job. He was able to cut out most of my scars. He couldn't fix the scars that were flared up to my eyebrows, so of course I still have them. Again, the incisions that Jacono made were way to high and not necessary. Thank goodness there was just enough skin for my doctor to correct my eyes. It was extremely close. He almost wasn't able to do it. He placed his incisions in the natural crease of my eyes. So now, when you look at me straight on, you cannot see his incision lines. My talented doctor was able to pick up my pulled, "sad eye". Now the whites of that eye do not show anymore. Ugh! That really, really bothered me, I didn't like that look at all. My surgeon picked up my right eye a lot and the other eye just a bit. Now I have happy eyes. What brought me the most happiness is, he gave me symmetry. He also gave me my almond shaped eyes back. My doctor didn't like the look of my thick, fat eyelids. We thumbed through magazines in his office and he showed me pictures of all the models; they don't have thick, ugly eyelids like that. He corrected that for me too. That made me super happy, I don't have those eyelids anymore. He removed the fat pads in the upper corner of my eyelids, this really enhanced the look and shape of my eyes. So yes, I do believe wholeheartedly, I got botched and I spent $12,000 for his carelessness. Not worth it what so ever! This is the exact reason why I am here and why I am writing. I needed to spend $4,000 more to correct his mess. I am now happy with my eyes. $4,000 well spent, worth every penny. I am one of the lucky ones. I was fixed, however I am still very unhappy with the scars that have been left behind by Jacono, but there is nothing I can do about that. I just have to live with it. My second doctor thought it was very "Peculiar" the way he sliced my eyes. I am now aware, Jacono should have never sliced my eyes the way he did, because now the scars have nowhere to hide. They are not in any crease or anything; they just ride right up to my eyebrows. I was fixed and I am happy about that, however I feel very sad inside knowing that many of the women I am talking to cannot be corrected. They have to live with Jacono's aftermath. We all went in for surgery wanting to look better and we came out devastated. Again, the reason why I am writing. My pictures are blurry. I see what you are saying. I took them with my crappy phone. I have more pictures, but when I zoom in on my eyes it gets blurry again. Thank you for your reply. As you can plainly see, I do not recommend Jacono. I never will.
laurellay001 7 May 2013
Hi Tarra Anne. Thanks for the reply. I'm sorry for what you've gone through. It seems like you are happy with your results now and secondary blephs are very difficult according to most oculoplastsic surgeons. How did your revision doc lift the outer corner of your sad eye? was it through a canthoplexy/canthoplasty, grafts, ...? I have very pronounced bags under my eyes and am trying to figure out the best course of action. Honestly I'm thinking I wouldn't mind a few scars if it meant getting rid of these awful bags. They are so prominent on me.
Tara Anne 7 May 2013
laurellay001 If you like the look of asymmetry and scars, if you are not concerned about nerve damage then Jacono is the man for you. Good luck. You are going to need it.
Tara Anne 7 May 2013
I was PROMISED I would have no scarring. Unlike you, it's not a trade off for me. I would have NEVER gone through the surgery knowing I would be left with this horrible scarring. I regret every single day of my life choosing him to operate on my face. There are so many wonderful doctors out there, unfortunately he is NOT one of them.

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