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Fraxel Restore Caused "Lines"

Not Worth It
Spent: $700 in Mequon, WI

Comments (72)

Updated 1 Mar 2010

Posted 16 Jan 2010

Had Fraxel Restore treatment one month ago on my face neck and chest. Wasn't very painful. I see improvement on my chest, I think. Less lines and pigmentation. My neck now sags and had a wierd texture to it. Now I'm noticing tiny short lines going diagonally on my cheeks. I am worried that it caused more damage than improvement.

 

Updated on Jan 16, 2010:

Had Fraxel Restore treatment one month ago on my face neck and chest. Wasn't very painful. I see improvement on my chest, I think. Less lines and pigmentation. My neck now sags and had a wierd texture to it. Now I'm noticing tiny short lines going diagonally on my cheeks. I am worried that it caused more damage than improvement.

I am worried about all the horror stories Ive read about the long term effects. Please tell me what effects (good and bad) any of you have had from Fraxel Restore if you've had it 6+ months ago. Thanks.



Updated on Feb 7, 2010:

I am now two months post treatment and am seeing more damage to my face. Not only does the skin under my chin now sag, I have bigger pores all over my face. Before my pores weren't the smallest, but I only had them around my nose and on my chin and forehead. Now they're everywhere! I also see many more lines on my face. A lot on my cheeks where I know there weren't any pre-treatment. I went back to get my money back but was denied.



Updated on Mar 1, 2010:

Now, nine weeks after Fraxel . . . skin is the same; small lines all over and larger pores. I have new wrinkles. Neck is still sagging and now my face is starting to sag as well. The skin on my neck and jowl area is very loose and "stretchy". Worse thing I ever did to myself. And to think; I was "treating" myself to a new me for my 40th birthday. Little did I know what "new me" I was going to get. DON'T DO FRAXEL!!

I had Fraxel Restore a month ago and now I have short tiny lines going diagonally on my cheeks. Anyone experiance this? What is this? Is it permanent or is there treatment?

This review is the subjective opinion of a RealSelf member and not of RealSelf, Inc.

Helpful review?

My Doctor:

Would not recommend. This "laser and skin specialists" business has no dermatoligist, plastic surgeon, or estitician on the premises. The lady that performs the lazer treatments is a physician's assistant. The physician that "directs" the location (I've never seen him there) is a vascular doctor, not a dermatoligist or plastic surgeon.

Comments (72)

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madison79 18 Jan 2010
Sorry to hear about what happened. I also was thinking about doing this treatment and afraid because of what ive read on her. Can you please tell me where you had the procedure done so i DO NOT go there? Thanks!
beann 7 Feb 2010
Madison ~ Don't do it. Why would you take the chance of this damage happening to you? I honestly don't think it's who does the treatment, but who GETS the treatment. Some people don't have a problem with Fraxel, while others have a lot of damage. I am two months post treatment and I see more and more damage each week. I just think it doesn't agree with some people. In any case, I had it done by the owner of Estitika in Mequon WI.
madison79 8 Feb 2010
beann~~i know what you mean. I mean i dont want to risk anything bad happening but at the same time i want improvement of my depressed scar near my chin. I hate it eventhough my friends say that barely notice it. I think there just being nice seeing as though there my friends. I am frustrated cuz i do want some kind of improvement and at the same time im scared of the scar becoming worse. One doc told me about a fat transfer but that still may involve laser to resurface. I dont know what do do!
beann 11 Feb 2010
Madison ~ Maybe you should talk to your derm about the Obagi Nu-derm system. I just started it two days ago, and am looking forward to the results. It consists of 6 different products; 4 used in the am and 3 used in the pm. It is an 18-week system that is supossed to rid your face of old yucky skin and reveal new fresh skin. I have read many many reviews and I'd say 99.8% of people have wonderful results. (Most people said that you look kinda bad during the first 3 or 4 weeks as you go through the process though.) Many say that it has helped their scars. I'm not sure how bad your scar is, but I think this is worth trying. It's about $400 for a 4-month supply, but it's still less expensive then any laser treatment. As I understand it,(and I plan to confirm this with my derm), after the initial 18 weeks you use the products a lot less often, so it's not going to be $400 every 4 months. If you end up trying it, let me know. We can keep eachother posted as to our progress. Oh yeah - I've also read that some people do a Obagi Blue peel during this treatment. Talk to your derm. Best wishes! B
squareone 28 Sep 2010
Fraxel does come with its complications. for me , it aged me 5 years within a matter of HOURS. Other people have had even worse complications. But obagi maay be safer, but is alot and I MEAN ALOT less effective (if at all) Heres my advice to people using hyrdoquinone, if you use it on your eyes, you could develop ALOT of swelling and depth in your fine lines. Also use it too much, and you can blotch your skin, possibly permanently
dontdofraxel 12 Apr 2011
Well, the thing is your doc is probably gonna want to do your entire face instead of just the area of the scar. They generally claim that doing just one patch can - leave patches. Well, my reasoning is, if a treatment leaves patches at all, its simply not worthwhile and something is damaging with it.
Butterfly skye 18 Nov 2011
Hi Beann, sorry you had such a bad experience. I just had Fraxel face, neck & chest a few days ago..., before I read this. I can see the small lines you are talking about already. Do you have any before @ after pics of your skin? What did the Dr say when you went back?
Honest about results 18 Jan 2010
Don't do it! It doesn't matter where you go! It makes no difference and it does do some damage to the skin. I wish I never got it done!
beann 21 Jan 2010
Honest ~ Why do you wish you never got it done? What problems are you having?
FSRB (RealFriend) 25 Apr 2011
Honest.....do you have any updates?
dontdofraxel 18 Jan 2010
It does absolutely not matter where you go. It's the technology and the use for skin that is damaging all together. Fraxel has certainly not sufficient research to prove safety and all the feedback on here proves it clear and well. There are so much negative ones and a whole string of fake positive feedback (which you can tell are fake if you've done Fraxel because the statements have bogus claims).
beann 19 Jan 2010
dontdofraxel ~ please tell me how your treatment turned out.
beann 19 Jan 2010
Oh sorry. Please disregaurd my last post. I read your messages.
squareone 28 Sep 2010
You know what i dont understand? outside this website, most third party websites all around and surgeons all over the world, give it an EXCELLENT SAFETY profile. Last year almost 200 THOUSAND, (200,000) fraxel treatments were performed, so if 50% of them cause these complications, the fda surely would ban it . And people saying they wouldnt ban it for money, well consider this, accutane is alot more profitable then fraxel, but it was no secret by the fda that it has tonnes of side effects they even listed SUICIDE as one of them. I dont think fraxel has that much immunity, i mean think about it, if 50 % of the patients you treat come back with complications, would you want that machine in your office? would you tell your colleagues to get it? how would fraxel be on the market? BUT MY Advice to people is this there is a 40% chance you will get a complication (research the types you can get) 20% chance you wont notice a difference 30% chance you will get mediocre results, and 10% you will get exceptional results decide if its worth it
dontdofraxel 12 Apr 2011
Listen, these companies FAKE patient reviews all the time. The medical industry is so awful that they even fake bad feedback on competitors to detroy them, and fake good feedback on their own products whether it is true or not. Therefore, with good or bad reviews, its really hard to know the truth unless you know a few more other people - actually know them - that have bad experiences too. And since any patient can end up with bad results without making a treatment necessarily bad in general I think Fraxel indeed is a treatment that give massive bad results on many people. Both me and a friend had our skins completely ruined by Fraxel. We had gone together for treatments. I first noticed it on her how terribly aged her skin was within a year and realized we both had the same condition, after Fraxel. I remember about a year ago when Fraxel's popularity was horrendous with only 15-20% positive reviews from patients. Suddenly out of the blue it went up to some 70-80%; all fake. The company themself had added fake reviews all over the place.
Carla D 20 Jan 2010
Please don't be so quick to want to do Fraxel or IPL. I had ipl 3 yrs ago with excellent results. I just did it again 7 months ago and I am one of the Damaged victims. You may get lucky or you may get severly damaged for life. It just doesnt depend on where you get it or by who, it depends on whether or not they know your correct skin type and the appropriate settings so they dont burn you. I had second degree burns and permanent scars on my chest and my face was burned and now has scars, indents, fat loss, eye damage, throat damage and I look 20 years older. I had beautiful skin and went in for a little rosacea on my cheeks and now I have skin damage that will only keep getting worse as there are no cures nor any doctors help once you get burned. Read the horror stories from real people that have been permanently damaged by this. My story is under IPL IPL destroyed my face and chest! Great for all of you who weren't damaged, you DON'T know how lucky you were that day.
FriedaFoxworth 11 Feb 2010
I am 3.5 months post fraxel and noticing more damage by the day. I have enlarged pores all over my face, terrible acne, dry skin where I once was oily, plus it bought out chicken pox scars I haven't has since I was a kid and made the veins in my forehead more prominent. Fraxel goes deep; it damages the under layers that are supposed to replenish the top layers of your skin once they are damaged which is why it gets worse over time as the deeply damaged skin moves to the surface. Different people react differently and I think your final result amounts to a coin toss. Just try to be positive and take care of your skin and stay out of the sun as much as you can.
Cherry Lane 22 Feb 2010
I am so sorry this has happened to yet another person.... my Daughter Angela walker had her face and skin completely ruined by Fraxel procedure... the short down time lunch back to work treatment... HA HA .. She never went back to work and was depressed and homebound for two years after her treatment Panic attacks anxiety attacks/ complete isolation from friends ,family and loved ones. She researched and tried to find a Doctor to repair what happened to her... but her health deteriated and she passed at age 39 on Oct. 16th with aneurysms and her eyes couls not be use for donation because her corneas were burned. She lived in hell for too long and God gave her mercy and took her home. Run ASAP to get your records and photos the Dr. will give you the run around until your time to sue will run out.... The very least a refund is in order to help offset costs of repair. Prayers and well wishes for you . You have my permission to use Angie's story for your cause. Cherry Lane
Bombshell09 1 Mar 2010
I'm so sorry. What a terrible outcome. I hope the bad effects are reversible over time. The diagonal, short lines on your face--can you see them from a distance, or do you have to get up close to make them out, like when you examine your pores in the mirror, right up against the glass? I ask because I'm not sure if what I'm seeing on my face after 3 Fraxels is just my pores as-is, that I've never noticed before, or Fraxel damage. They are about the size of enlarged pores, but a very specific diagonal direction, about 1-2mm long, almost like misshapen pores, going upward and inward across my cheeks toward my nose. My sympathies. I hope you can find a solution to this unfortunate development.
FriedaFoxworth 8 Mar 2010
It's the Fraxel- I have the weirdly misshapen pores too!
beann 8 Mar 2010
You have to get pretty close to see the lines. What freaked me out the most is when I caught sight of them one day while in my car. They are very noticable to me in the sun light. I can see them pretty clearly in the rear-view mirror while sitting normally in my seat. So, that's a good foot-and-a-half to two-foot distance. Your's sound just like mine. They're like small lines that are made up of pores. Kinda like connect the dots. Yes, they are all going in a specific direction. I would say that some of mine are even longer than 2mm. I know for a fact that I did not have all this damage prior to Fraxel; the lines or the sagging. I may have had some of the lines/pores around my nose and my upper lip, but no where near what i have now. Especially, not on my cheeks. Since all of this has happened, I have noticed the same lines on other people too. Not to the extent of mine, but the same kind of lines. I am thinking that maybe, just maybe, our skin is severely dehydrated. I'm not saying all the damage is due to dehydration, but maybe some of it is. I believe that the Fraxel caused it to dry out way down deep. I have seen three plastic surgeons, one derm, and two estiticians and they all said that my skin is pretty dry. Never had that problem before. It's also like all the deweyness is gone. I do have a little bit of hope, however. I started the Obagi NuDerm treatment 5 weeks ago. I am seeing some improvement. It's an eighteen week treatment, so I'm just barely getting my feet wet. If it helps me alot, I will be sure to let you know. It may be able to help you too. I'm not expecting my skin to ever be the same as it was, but hopefully a bit better. Then, next step, mini-facelift. What a horrile mess. :(
Bombshell09 8 Mar 2010
What a damn shame! I hope the Obagi helps you. In my case, it's hard for me to tell what's Fraxel and what's time. My first Fraxel was in October, and my third (and last) was in January. I think overall, I look older--more tired, the skin under my eyes is hollowed out more (that may be aging, I'm about to turn 42, and I have aged more rapidly, post 40). Definitely more red/dry, especially under the eyes. It's never been like that before. I'm hoping it's just temporary damage, but who knows--maybe the after-effects of the treatments look and feel like sunburn because they ARE burns, and it's super-deep permanent damage. Hard to tell. I def. have those tiny, tiny diagonal lines on my face. Mine are all, I'd say, about 1-1.5 mm long, and only visible up close. But of course with makeup on, it sinks into the lines and accentuates them. UGH! I'm so pissed I did this. I had no idea the consequences could be so dire. The only upside for me is that my husband doesn't think I look any different, and no one else has made a negative remark.
beann 9 Mar 2010
I know what you mean . . . Everyone thinks it's in my head and I don't look any different. B.S.! My 11-year-old son could see the lines when I pointed them out to him. I know my skin wasn't this bad before Fraxel. It's not a coincidence that it all started one month post treatment. I'll admit that there are people out there my age with worse skin then me (probably due to really bad acne or some kind of trama), but there are lots of people 20 years older than me that have better skin. It just sucks that this happened unecessarily and my skin will never be the same again. I used to love to play volleyball. I don't do it any more becasue none of my v-ball friends have seen me since this happened and I'm embarrassed to go. It's weird because some days I feel like it's getting better and other days it looks worse. Do you feel this way?
beann 10 Mar 2010
Bombshell ~ I just realized that we're conversing on two different threads. Let's keep eachother posted on any improvement and/or (hopefully not) further damage. Take Care. B
savedone 17 Apr 2010
Sounds exactly like mine as well, especially in the sunlight, my nose looks like a shriveled raisin or something. I haven't had the fraxel done, mine occured after having IPL done numerous times to rid spider veins on my face, especially in the nose area. I only reply to this because I always wonder if my skin is severely dehydrated/burned from it as well. The only thing is when I try to moisturize it makes the pores/scars look larger and seems to irritate the skin around it.

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