Many people, including nurses, secretaries, etc. use the word "Fraxel" to describe a fractional laser--and they will tell you their clinic gives Fraxel treatments. But in my case, the actual laser system was manufactured by Palomar, and simply did NOTHING.
Their own brochures state that you will have immediate, incremental results that will improve, but in 4 photofacials and 3 Palomar fractional laser treatments (NOT "Fraxel" even though that's what they called it!) I simply had no results.