Not Interested in Patients - Coral Gables, FL

After my surgery doctor warned me I might get...

After my surgery doctor warned me I might get stretch marks, but in that case I would be able treat them. A few months after surgery 4 big stretch marks showed up on my breast. Stretch marks are treatable only when they are red. First thing I did was to call Marcelo and ask for an advise, it was impossible to reach him. Nurse told me to put any cream with vitamins A and eventually they will become white " I don't want them white, I don't want them at all". I figured it was better to speak with the doctor personally. I was going to book an appointment but I just needed a few words with him so I asked to speak to him, they said no problem he will call back in two days. He never called me back so I called him when he was there and they told twice he would call me back because he was busy and did not have time for me. He never called me back and now more stretch marks came out. I feel like after they have their money they don't care about you anymore. I feel very disappointed with their customer service after the surgery
Miami Plastic Surgeon

3 out of 5 stars Overall rating
3 out of 5 stars Doctor's bedside manner
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
4 out of 5 stars Staff professionalism & courtesy
4 out of 5 stars Payment process
1 out of 5 stars Wait times
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