Dr Rich is a Consummate Salesperson with more emphasis on sales than the actual patient so be careful with how much you actually want/need vs what he is trying to sell. His surgical technique has produced a satisfactory outcome for myself (partial facelift). He also has done a nice job with fillers i.e. Juvederm as well as Botox paralytic injections. He has caused significant bruising on my face with Botox injections due to hitting capillaries by accident ( I had a black eye for 7-10 days). However, the overall results are/ were satisfactory. Only once were the Botox injections ineffective and he was willing to correct that lapse at no charge to myself.
My Experience with J. Smythe Rich II MD - Columnia, SC
Dr Rich is a Consummate Salesperson with more...
His office staff is pleasant but not overtly friendly or customer service oriented. The office is not managed with a great amount of efficiency. If you make an appointment with him, be prepared to wait 1- 1.5 hours to see him after your scheduled appointment time. The office is not conscientious of patients’ time and/or schedules. Overall, I would recommend Dr Rich with the above reservations taken into consideration.