Hollywood Body Laser Center - Rip off on Photo Facial - Centennial, CO

With each of five treatments I was given a new...

With each of five treatments I was given a new reason why I wasn't seeing any results....had to start light in case I burned...waited too long between appointments (though I wasn't aware that that was a recommendation)...needed to go higher yet on the settings...need to try without the cooling mist (ouch)...to your skin just doesn't react normal (?). When I asked for consideration of the $1500 spent, they all of a sudden couldn't call me back. Then the managers was 'out' fo an indeterminent number of weeks. Then I caught a live person who didn't identify herself, but did say "what do you want HONEYYYYY". Very rude and since I had been working with the manager, I said I didn't think she (a receptionist) could insert herself into the problem at that point and said you can't, but Trenton can. That won me a do not respond ticket. No return phone calls. No resolution. I managed to actually speak to the very angry and rude Jeannie King today and she said she would do nothing for me because I was rude to her! 1- role reversal. 2 - so making up any excuse then relieves a business of delivering on their business promises after keeping a person's significant investment? Very, very poor example of business.


So sorry to hear that not only did you not see the results you were hoping for, but that you were treated poorly. :-/ Not a very good experience/feeling.

What issues with your skin were you hoping the IPL would help with?

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That is awful... makes me standoffish now to get it done myself...
not present, only technician

I've had this procedure done a few years ago by a doctor and it worked great. Something is wrong with Hollywood Body Laser and they are wrong in keeping a huge investment of money when they cannot deliver adequate treatment.

1 out of 5 stars Overall rating
1 out of 5 stars Answered my questions
1 out of 5 stars After care follow-up
1 out of 5 stars Time spent with me
1 out of 5 stars Phone or email responsiveness
1 out of 5 stars Staff professionalism & courtesy
1 out of 5 stars Payment process
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