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Defective Syringe - Canada

Syringe was defective & snapped during...

Syringe was defective & snapped during injection causing massive pain, bruising & swelling. Bruising on face was unsightly & lasted weeks. Teosyal warrantied & replaced defective syringe with practitioner. Matter was brought to Teosyal's attention & ignored. Unfortunately they have little or no regard for patient suffering as a result of their faulty product. Very poor customer service.

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Comments (3)

Hi Britt

Not much doctor could say except to package snapped syringe up & say manufacture would replace it. However, after personally contacting Teosyal (sending pic's), they said they would run a quick investigation & let me know cause, accountability, etc. I have sent follow up emails & they have been ignored. This was almost 2 months ago.

Bruising & swelling have since dissappeared.
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Hi annonymous1,

Well at least the buising and swelling has gone down. Please keep us updated.

Thanks so much for the review,

-Britt

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Hi annonymous1,

Welcome to the Teosyal community. The syringe broke?!! Oh my, that's crazy. What did your doctor say and how's everything feeling now? Please keep us updated.

Thanks so much for the review,

-Britt

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