Disgruntled Lifestyle Lift Patient - California

This will be brief this time, but I will return...

This will be brief this time, but I will return for a more detailed review with a link to my daily blog. I had my first LSL surgery in July, with emphasis on the neck area. It was a failure, and LSL recognize this; therefore, they performed a corrective surgery, but it didn't do the job; in fact, my face (specifically the jawline and neck) looks stranger.

My face looked better before. I still wear scarves today, like before, to hide my turkey neck. After the second surgery, LSL admitted that it was also a failure, so they offered me a refund of most of what I paid. "We'll take care of you," the surgeon and general manager assured me. However, weeks and weeks passed, and still, I wasn't getting the refund.

After a follow-up, I received a call a few days ago from LSL corporate office and was told that the "Medical Review Board" decided to refund only $1,000 of the fee paid. I told them they will hear from my attorney. I am now searching for a lawyer with experience in cosmetic surgery case.


I just took a Plastic Surgeon to Small Claims court today. (Not for the LSL though) The judge has not issued a judgement yet, but if anything I felt better watching the doc sweat it for 3 hours in the courtroom waiting with contractors and smog test shop owners. And, since he was not in the office this morning, I am sure he has some financial loss too. Simply, if he had refunded me even partially, I would have moved on....but he wouldn't so I felt small claims was my only option.
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I have dealt with Dr Hilinski too. I spent money with a lawyer....what really get them is reviews and a complain to the Medial Board. Like you when I asked for a refund he dismissed me from his practice. I spent a lot of money fixing the mess that he did on me. At the time I thought I was just an unlucky patient as he said what happened to me only happens to 1%, but other doctors said he was neglectful. Glad to know he had his time in court.
oh that is a terrible scar and I am sorry for your experience --believe me I have that kind of scarring too all around my ears. LSL was the worst experience of my life.
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My doctor's qualifications seemed impressive enough that's why I chose him. He was very friendly and professional. He assured me that I would be happy with the results, and that I would look 10-15 years younger. But he failed to achieve the promised results for me.

2 out of 5 stars Overall rating
4 out of 5 stars Doctor's bedside manner
4 out of 5 stars Answered my questions
3 out of 5 stars After care follow-up
3 out of 5 stars Time spent with me
4 out of 5 stars Staff professionalism & courtesy
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