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44 reviews
Worth It Rating Our index shows the percentage of community members saying this was "Worth it". See cosmetic treatment rankings
Brite Smile Cost $400 average cost

Horrible! Woodfield Mall!

1 post
Comments (2)
Updated 3 Sep 2008
Posted 2 Sep 2008
Not Worth It
Spent: $399 in Schaumburg, IL

My experience was horrible with the Brite Smile located in Woodfield Mall. The staff isn't very friendly at all. Also, be careful when they get a hold of your bank account number because I got charged AGAIN 4 months after I had my teeth whiten & there was nothing Brite Smile could do for me. They said it must have been a clerical error & I still haven’t received my money back. The store manager is horrible at well. The store manager’s name for the Woodfield Brite Smile is {edited}. So Beware... that this place rips you off.
I’m making my horrible experience known because I don’t want anybody to deal with the same horrible situation!

This review is the subjective opinion of a RealSelf member and not of RealSelf, Inc.

Vote: 36 members found this review helpful

Comments (2)

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rosze (unregistered guest) 10 Apr 2009
Apart from double charge, how's your tooth whitening experience? still white now?
Sunnycaat (1 post) 1 Nov 2010
I also had a HORRIBLE experience at a Britesmile location in a mall. I had already paid for a 2 yr plan at a very nice location in Irvine, this was my second 2 yr plan so I HAD been very happy with the staff, office and service until Britesmile decided to cut corners&close down that office so I was forced to go to a FILTHY, UNPROFESSIONAL, TACKY MALL SPA with pushy staff trying to sell me other spa services and an overseeing female dentist SO UNPROFESSIONAL I was left with hard residue stuck all in my teeth and was quickly given a toothpick. I had to wander around to go find her to request help, and found her applying her makeup instead of doing her job with me! I will NOT purchase another package and I would have been a lifelong customer if they had not cheaped out. The bad mall spa was OLD TOWNE MALL IN ORANGE, CA.

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