Brite Smile: Stories

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Horrible! Woodfield Mall!

spab0224
posted 4 years ago
updated 4 years ago

Not Worth It
Cost: $399
Schaumburg, IL

My experience was horrible with the Brite Smile...

2 Sep 2008

My experience was horrible with the Brite Smile located in Woodfield Mall. The staff isn't very friendly at all. Also, be careful when they get a hold of your bank account number because I got charged AGAIN 4 months after I had my teeth whiten & there was nothing Brite Smile could do for me. They said it must have been a clerical error & I still haven’t received my money back. The store manager is horrible at well. The store manager’s name for the Woodfield Brite Smile is {edited}. So Beware... that this place rips you off.
I’m making my horrible experience known because I don’t want anybody to deal with the same horrible situation!

Great review?

Comments (3)

dkc
1 year ago

Wow, some unhappy people! Maybe lousy teeth to begin with? I had dingy teeth and was pleased and grateful for the excellent service I received during two visits at the Woodfield Mall location. Teeth were noticeably whiter - just as the photos they show you before you go through the procedure. Worth the money. Obviously won't correct years of poor care at home!

Sunnycaat
2 years ago

I also had a HORRIBLE experience at a Britesmile location in a mall. I had already paid for a 2 yr plan at a very nice location in Irvine, this was my second 2 yr plan so I HAD been very happy with the staff, office and service until Britesmile decided to cut corners&close down that office so I was forced to go to a FILTHY, UNPROFESSIONAL, TACKY MALL SPA with pushy staff trying to sell me other spa services and an overseeing female dentist SO UNPROFESSIONAL I was left with hard residue stuck all in my teeth and was quickly given a toothpick. I had to wander around to go find her to request help, and found her applying her makeup instead of doing her job with me! I will NOT purchase another package and I would have been a lifelong customer if they had not cheaped out. The bad mall spa was OLD TOWNE MALL IN ORANGE, CA.

rosze (unregistered guest)
4 years ago

Apart from double charge, how's your tooth whitening experience? still white now?

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