Displeased. Ears Look Unnatural From the Side and Back View - Boulder, CO
- updated 1 year ago
The issues I addressed were ignored during surgery...
- 11 Jul 2012
The issues I addressed were ignored during surgery and afterwards the results were unsatisfactory. He talked to the nurse right in front of me about how some patients are just never satisfied no matter what, excusing himself from a job done inadequately. There was supposed to be a revision but when I went to the appointment and had the operation, afterwards there was no change; he said that it wasn't necessary after all (even though we had discussed a revision beforehand) and that he just removed some minor scar build-up instead. Very disappointing behavior, will have to pay another doctor now to get a revision surgery done properly. My ears now look unnatural from the side and back view: look too tight, cartilage is bent way too far back, jumbled and uneven cartilage from backside view. First time PS experience, oh dear.
I've talked in person with a few other doctors and...
- 23 Jul 2012
That goes without saying I am happier and more comfortable with my ears now than they were before surgery. I just wish I had a more attentive doctor that was willing to go the extra mile for what to me was a considerably expensive and big decision.
There was somewhat of a level of professionalism. The staff was very diligent and mostly friendly; nice facilities. However not so much on expertise. What Dr. Swail said before surgery did not follow through with coinciding results. I will have to pay a second physician for revision.