The issues I addressed were ignored during surgery and afterwards the results were unsatisfactory. He talked to the nurse right in front of me about how some patients are just never satisfied no matter what, excusing himself from a job done inadequately. There was supposed to be a revision but when I went to the appointment and had the operation, afterwards there was no change; he said that it wasn't necessary after all (even though we had discussed a revision beforehand) and that he just removed some minor scar build-up instead. Very disappointing behavior, will have to pay another doctor now to get a revision surgery done properly. My ears now look unnatural from the side and back view: look too tight, cartilage is bent way too far back, jumbled and uneven cartilage from backside view. First time PS experience, oh dear.
Otoplasty Work In Progress - Boulder, CO
The issues I addressed were ignored during surgery...
I've talked in person with a few other doctors and...
That goes without saying I am happier and more comfortable with my ears now than they were before surgery. I just wish I had a more attentive doctor that was willing to go the extra mile for what to me was a considerably expensive and big decision.
My first experience with Dr. Swail left me unsatisfied and unsure what to do next. In my second experience with Dr.Swail he was more attentive and I am more satisfied. The staff was very diligent and friendly during both visits and the facilities are very nice.