Ear Surgery: Stories

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Displeased. Ears Look Unnatural From the Side and Back View - Boulder, CO

  • posted 10 months ago
  • updated 10 months ago

The issues I addressed were ignored during surgery...

The issues I addressed were ignored during surgery and afterwards the results were unsatisfactory. He talked to the nurse right in front of me about how some patients are just never satisfied no matter what, excusing himself from a job done inadequately. There was supposed to be a revision but when I went to the appointment and had the operation, afterwards there was no change; he said that it wasn't necessary after all (even though we had discussed a revision beforehand) and that he just removed some minor scar build-up instead. Very disappointing behavior, will have to pay another doctor now to get a revision surgery done properly. My ears now look unnatural from the side and back view: look too tight, cartilage is bent way too far back, jumbled and uneven cartilage from backside view. First time PS experience, oh dear.

I've talked in person with a few other doctors and...

I've talked in person with a few other doctors and have gotten tons more clarity on what has happened to my ear. The biggest issue was that Dr. Swail didn't spend the time to discuss with me the 'ins and outs' of what to expect, leaving me surprised with the result and very confused about what happened. The discomfort on my right ear is possibly due to a stitch that wasn't removed and is now making its way to the surface of the skin, which I can feel and it itches all of the time. The reason why he didn't change anything however, as other doctors suggest, is because any changes made at this point are going to be very difficult to maneuver and the outcome might make things appear worse than they are now. I just wish I had a doctor that spent more time discussing things and made me understand exactly what was happening every step of the way. My new doctor suggests that injecting cortisone might help for my overcorrected right ear.

That goes without saying I am happier and more comfortable with my ears now than they were before surgery. I just wish I had a more attentive doctor that was willing to go the extra mile for what to me was a considerably expensive and big decision.
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There was somewhat of a level of professionalism. The staff was very diligent and mostly friendly; nice facilities. However not so much on expertise. What Dr. Swail said before surgery did not follow through with coinciding results. I will have to pay a second physician for revision.

Comments (2)

goCSU6 2 Oct 2012
Is this real? I have seen this exact complaint on another review site only in less detail (does not specifically mention ears) and a day earlier than this. I cannot imagine someone searching down multiple sites and posting on all of them- I hope this is not just a competitor. Although the sites could just be linked? http://www.vitals.com/doctors/Dr_Jeffrey_Swail
Sharon at RealSelf (Community Manager) 1 Aug 2012

Hi rdiane -- I'm glad you were able to get some more advice on your situation. Are you definitely getting cortisone shots to correct things or was that just an option?

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