Write a review

Fraxel Destroyed my Skin...surprised? Fraxel Dual 1927 Wavelength - Boston, MA

Just another Fraxel horror story for all of you...

Just another Fraxel horror story for all of you considering it. I had Fraxel done 1.5 months ago to treat hyper-pigmentation and scarring caused by a Juvederm filler complication (vascular compromise). Basically I had a filler injection and experienced a 1 in 100,000 rare complication causing ulceration and long-term redness. I had Fraxel to treat this problem 3 months later. Now I'm left with very bad textural damage. My skin looks like an orange peel and is getting worse each day. I had the procedure at the same place I had the filler. Two devastating outcomes from one place. The hyper-pigmentation and scarring seem worse and my skin is falling apart more each day. I hesitated to get Fraxel due to the many negative things I've been reading and cancelled my first appointment, I almost didn't get it. Unfortunately, I changed my mind after being convinced by the technician and went through with it. I don't recommend this damaging technology.

The technician promised me that everything would be ok...Nope.

The damage seems to be progressing each day..

the damage seems to be progressing each day..

Just want to point out in the second picture what...

Just want to point out in the second picture what looks like acne scarring is not actually acne scarring. I never had any acne scars, that scarred texture is what was left by the laser. My skin was baby smooth before Fraxel.

Damage is getting a bit worse. New red scars...

Damage is getting a bit worse. New red scars appearing. Old scars widening.

Uploaded a new photo to show you another result of...

Uploaded a new photo to show you another result of damage. I have horizontal lines extending across my forehead. They've been there since after the procedure and they never seem to plump out. They seem to get deeper. My forehead has a strange orange peel texture with long horizontal linear dents.

Skin's still a mess and Fraxel didn't help what I...

Skin's still a mess and Fraxel didn't help what I was trying to treat at all. I feel like I was tricked into it for that I have been told that Fraxel doesn't help with vascular redness. Although my skin is even more of disaster, I'm still very stressed about pigmentation issue from the filler injury and am considering IPL (a proven treatment for this type of problem). Although, IPL damage is apparently possible too and I'm on Retin-A which I've been told doesn't react well with IPL. I just wish IPL was suggested before Fraxel, not after. Quite stressed but at least the antidepressants are helping a little bit.

Bah, skin looking quite bad today mates....

Bah, skin looking quite bad today mates. Texture-wise, very leathery, orange-peelish, dry, like a burn victim. Trying to stay positive; anyone else experience their skin looking damaged before their skin completely healed? I just want to understand whether my skin will normalize or whether it will heal into something bad, I really don't know much about other's experiences. Anyone else (maybe someone who received the 1927 nm) have this initial reaction before they completely healed months later? Please be honest,

Thank you.

Going to see a dermatologist today and share with...

Going to see a dermatologist today and share with him my cosmetic damages and hopefully get a referral for vbeam to treat my vascular compression pigmentation issues. I'm also going discuss my burned face as it is causing me serious mental distress. I had a panic attack this morning and fainted on the kitchen floor.

Just an update. Skin texture getting worse and now...

Just an update. Skin texture getting worse and now noticing hollowness under eyes. The skin under my eyes are beginning to sag.

Recently noticed that the underside of my eyes may...

Recently noticed that the underside of my eyes may not be hollow at all but just swollen. They've been very itchy and irritated almost like an allergy or something. I've had small eye infections in the past but I'm not sure what to make of it. Eyes are quite irritated for some reason. If this persists I may get it checked out.

A few more updates. My anxiety's quite better...

A few more updates. My anxiety's quite better thanks to medication and I'm feeling better knowing I'm getting IPL in a few weeks to treat the PIH associated with the filler injury I've had. I'd LOVE to have that treated once and for all. Just to clarify, the red scars I've noticed in the past may simply be an illusion caused by my strange surface texture. Sort of a leathery, dehydrated, burnt skin type of look and scars (whether they're acne scars) underneath it appear stretched and misshapen. Hard to really distinguish what's scars and what's surface texture I guess. Unless it's safe to say the texture itself is one big scar. Lol, idk. I think an eventual peel following IPL my help it as it's likely superficial. Clearly I didn't heal well. I feel it may be physiology (poor wound healing) rather than the operator. The visibility of the texture seems to be mild in indoor lighting and mainly visible up close and much more pronounced in the sun light. Anyone else out there with similar issues? I still have that minor orange peel look on my forehead but that doesn't really bother me as much as the lower face textural issues that seem to proliferate with time. Also, can anyone recommend a good non-comedogenic moisturizer besides Cetaphil or Cerave?

Eh, I think this is worth mentioning because it's...

Eh, I think this is worth mentioning because it's driving me crazy. My face is so constantly itchy and it's starting to drive me nuts. It's weird because it's the most moisturized part of my skin. It gets itchier and itchier. I'm trying to moisturize more but I don't think it makes too much of a difference. It's getting hard to sleep, I'll even wake up in the middle of the night and have the urge to itch my cheeks. I haven't changed anything in my routine. I still use the same moisturizer "Cerave Cream". Maybe I need a better moisturizer? I've been considering Aquaphor but will that clog pores? Yet again, even though Cerave is supposed to be non-comedogenic I think I'm noticing little bumps all over my cheeks now. Hard to tell though with the way my skin texture is. Is there any non-irritating anti-itch creams I can safely apply? I know calamine lotion dries skin. What about Aloe Vera?

I've been using Tretinoin cream for about 2 months...

I've been using Tretinoin cream for about 2 months with no positive change. Same orange peel texture covering whole face. Still considering TCA peels.

Time is flying by... Unfortunately nothing is...

Time is flying by... Unfortunately nothing is getting better. I've been on tretinoin for 3+months and am trying to decide whether I should continue.

Update.

Hey guys,

It's been awhile since I've updated so I guess I'll throw a quick one. Umm, nothing's better. In fact, texture has gotten considerably worse. Haven't been using Retin-A. It's very unfortunate and has been a very stressful year... Who knows maybe things will turn around one day. Let's all try to stay positive.

I'll certainly post if things ever do get better. I think it's important that people publish their experience of bad to good to give others hope. I hope more people contribute.
Thanks guys.
Was this review helpful? 9 others found this helpful

Comments (201)

Sort by

I had the same thing that happen with the pixel and I have Black skin..The asthetician had me to use this procduct call "Neova Matrix Retinol cream.. It does not sting or burn the skin I had pixel marks left on my skin and I tell you within about 45 days of use at night only this stuff really help me out... Please read this it will not cause harm like most retinol cream Believe me you will love it and it works... You may email me @ toyetta3133@att.net fro more info.. I really hope this helps..It will... don't give up...
  • Reply
I've read your comments on IPL and laser damage support and here. I'm wondering how you're doing. I think you said you were trying some treatments to help with the texture?
  • Reply

Hi! I'm just Copying and pasting the review I've just read from the user "Vickyy". Maybe this could help you. "Hi everyone. I'll share with you my experience of recovering from huge post-fraxel damage, that I got three years ago. I thought it was the end of my life. I was 30 by that time and aged 10 years within 4 months. Trying to remove minor post acne scars, I got hyper pigmentation, redness, saggy skin, loss of fat around my eyes and on the right cheek. My life turned into nightmare. I underwent most expensive treatments and visited most famous docs, who did not give any hope, until I found one dermatologist, who turned out to be a real genius. She prescribed me a year course of roaccutane combined with vitamin therapy. And then a year later a course of biorevitalisation. Now I have such a dramatic change to my look, that most of my friends think that I've undergone plastic surgery. Roaccutane is usually prescribed for acne treatment, but it has also powerful capacity of restructuring inner skin tissues that give permanent skin lift. DO NOT BELIEVE to those who say that roaccutane is dangerous and harmful. I passed one year course and stay healthy and beautiful. They spread this fake information, because iroaccutane is cheap and helps to solve so many skin problems, that if people start taking it, most beauty clinics will go bankrupt. BUT YOU SHOULD TAKE ROACCUTANE ONLY UNDER DOCTOR'S CONTROL!!!!! Regarding hyper pigmentation, I had two 15% TSA pilings 4 months prior to roaccutane treatment (you can take after the treatment). And Spongilla lacustris L masks during the treatment. If you need more detailed description please write to my email v******@yahoo.com. I will be happy to share with you my experience. I know what nightmare you are passing through. PLEASE DO NOT FALL INTO DESPAIR, as I did one day. This problem is solvable." "

  • Reply
THANK YOU SOOOOOOO MUCH!
  • Reply
Hello, Your story is very interesting. I had a terrible experience with Pearl Fractional 3 years ago, which has left me with large pours, scarring and loss of fat in my face. Did you have scarring? What are Spongilla lacustris L masks an did they help? What helped the most and how do you look now? What doctor did you go to. Please help me as I am very, very upset with what has happened to me.
  • Reply
Hi, What is the difference between biorevitalization and juvederm? How long does it last? Did you have scarring after your fraxel experience? Also, who is the doc that treated you for biorevitalization? Thank you.
  • Reply
Hey there. I know this post is old, but I've had over two years of trying EVERYTHING to treat my own fraxel nightmare. The weird pores/connecting lines/ sagging skin/ divets, etc. Fortunately, I only had fraxel in one area of my face (on my right cheek next to my nose) where I'd had some minor acne scarring), so overall I still look young, but just with this weird f-ing patch of skin that looks so old and freaky. I keep getting advised by dermatologists to try a peel, but then everyone on this forum says that could only reveal the skin underneath which could be in worse shape than the skin on top? I guess I've been operating under the assumption that the top layers are the damaged ones, and that's why I've done things like microderm etc to get to the healthy layers, but now I'm thinking maybe it's the reverse scenario. On this forum one girl swears by the raw honey/ emu oil routine, which I've been doing for a while now with no change. It's gentle on the face, but I think that's more for people reacting to creams, etc, not with fraxel damage. So I'm wondering, did anyone with fraxel damage have success with a peel? Also, I'm intrigued by the roaccutane treatment mentioned here, but heard really harsh things that it can do to the body. Any chance I could get the name of that doctor and I could discuss it with her? I'd email you directly but it's blurred out... Thanks!!
  • Reply
I also wanted to add that I've tried derma rolling lately and that kinda seems to aggravate the damaged skin. Argh.
  • Reply
Just over a year ago, my skin texture changed to orange peal and wrinkly because of intense stress. I had a peel which made matters worse. For a year I hid away, depressed and thinking like you, that no one will want me. I used retin for half a year, which helped slowly. I began needle rolling ( the smallest needle) which appears to work just like a like chemical peel. this also helped a little. The most dramatic results came when I quit my job, what had cause it in the first place. I now rest, nourish myself well, enjoy life again and Lines/wrinkles that I would not believe you if you told me would start filling in, are filling in, pours have gotten smaller and patches of strange coloured skin are fading. Go figure. Three days ago, I started to use a honey and orange mask ( I make myself) which for some reason seems to be improving the texture of my skin. Don't give up, give in....I never believed that my skin was going to get better. I'm 38 years old.
  • Reply
I am reporting to the medical association in my State
  • Reply
Hello. Have you tried dermaneedling combined with argan oil? sorry if someone's recommended this already, I haven't had a chance to read all the replies yet, will later.
  • Reply
I have not tried this, why do you think this help?
  • Reply
How much did yu guys swell after treatments? I was pretty swollen specially around nose and around eyes, every time regardless was the treatment mild or strong. I hate this it is taking over my life, doubt I want to see what this skin looks like in ten years time
  • Reply
Attention Fraxel destroyed my face!!!!I just had my ninth fraxel treatment,so i know you cannot blame it on your poor healing i m having the same symptoms. I have never had this reaction before. I should have known when the laser hurt more than usual that sometime had gone very wrong and it s getting worse each day. first scabbing the blisters and now scarring . i called them after the third day and complained about all the blisters they told me this was normal and that it would heal. So i waited and cryed and prayed but it didn't get better only worse...... HELP Three weeks later and i m getting very concerned cover in scabs from the blisters they tell me tho come in and give me a microdermabrasion session this doesn t help. Now I m getting worried a month later they tell me to meet with their doctor he says it will heal and schedules me to go in for more treatments with a different laser. I just had my first session today skin genesis i don t know if this will help me !!!!!!
  • Reply
9!! that is a lot of treaments
  • Reply
My skin is scared with cat lines. Terrible. Need to see another dr in a few months. Trying to wait. Depression sets in
  • Reply
Went to see à Dr he said to do nothing for 6 months. No peels no retin a...to let skin heal
  • Reply
-:- Message from RealSelf staff -:-

This comment does not follow our Community Guidelines and/or Terms of Service. We reserve the right to remove any post for any reason.
  • Reply
-:- Message from RealSelf staff -:-

This comment does not follow our Community Guidelines and/or Terms of Service. We reserve the right to remove any post for any reason.
  • Reply
Why? I was interested in the information that sageleaf had posted, initially.
  • Reply
Is everyone going to the FDA and posting their experiences with Fraxel? I saw a 10/2007 event description of Fraxel laser doing exactly what is being described here and someone asking the FDA to ban the laser. quote from source: "The skin appears melted in small circles or dots. I look like a stale orange with dimpled skin. My skin never looked like that before. I was told it would get rid of pigmentation and give me better skin tone" This laser needs to be banned! They are taking thousands of dollars off people who are insecure about there skin already and scarring them for life!! They should be burning in hell for this!
  • Reply

Hi NanetteFab, we removed the post because it was a solicitation, which is against our Community Guidelines, specifically the guideline of Be A Consumer.  This is to protect Community Members like yourself from being inundated with self-promotion and advertising.  Hope that makes sense!

  • Reply
I will do anything, or sign anything it takes to put fraxel out of business. As mentioned in your quote: "to get rid of pigmentation and even out skintone", but w the addition of rebuilding collagen, I too had the same results and was left w sagging and thinning skin, especially under my eyes, literally overnight. I am now not in a financial position to hire someone legally. It has changed me forever, and my self esteem can be categorized as becoming deeper into depression. This is the cost of trying to maintain beauty for my art, by the hands of the "pros", tugging at your heart strings. :(
  • Reply
Go over to the FDA website and fill out an incident report there are already ones over there like I said from as far back as 2007. I don't know what it is going to take for them to do something it seems to me like they banned phen phen pretty fast after people had heart attacks don't they realize that being scarred for life is just as bad that? I know people who don't understand would ask like that is don't the case but if you suffer all day everyday isn't that just as bad? Mental and emotional suffering? I know for myself I suffer from BDD body dysmorphic disorder and was consider getting fraxel and was stopped by my shrink. I later began obsessively researching it because I wanted it so bad. It was only by the grace of God that I found all the negative reviews. It makes me physically sick to think of how these Dr prey on people who are insecure about or want to improve their looks. They also are your best friend right up until the moment you do not have a good outcome then the drop you like a hot rock and label you difficult. It is also wrong that something like a laser can be found at day spas and they are so easily accessible as long as you have the money. I know 2 ladies who were burned by laser hair removal and one whose hair wasn't even removed and afterwards she was told she wasn't that good of a candidate!!! Where are the monitoring and laws? Stop focusing on bullsh@t and start regulating the things that are really hurting people and ruining their lives. I wish there was something I could do about this that would make a difference.
  • Reply
I have sent them a complaint, haven't heard anything back surprise surprise. Really considering contacting a lawfirm to discuss my options, and made a report to consumer rights org
  • Reply