Do You Use Medical Justice?

Curious how many of you use Medical Justice or other programs that create contracts limiting or prohibiting patient's ability to review your practice online?

Whether yes or no, what is your stance on the ethical debate over these contracts?

Doctor Answers 2

Medical Justice and other such programs? What are they all about!

No, I dont have a program like that which is designed to limit patients and I think its not necessary.  Even more I doubt its effectiveness.  Every professional; surgeons, dentists, attorneys, and many many other in all walks of life have been attack by some unstable person.  If aggrivations come up there is always litigation and even better just talking and reasoning with the professional about the complaint.   The unstable person bent on damaging someone,professional or not, simply makes a bunch of fake email and goes on a hate campaign to smear and spread hate.   All walks of life and ages have been hit by this including kids in school, teachers, police, fireman, cities, industries etc etc.   A hateful person with a bunch of fake emails can get free time on the internet to spread hate, libel, slander etc.   These epeople generally figure out systems to make it hard to track them down.  If the hateful person is spreading lies and commiting libel and slander there is always the option of a massive lawsuit but if the hateful person has no resorces th lawsuit ends up as a bit of expensive nonsense.  Plus it is not easy to track these people down if they are even a little bit internet savy.  They hide under anonomizers of which there are many on the internet  (apparently often used by people seeking  illegal porn sites ) and it is not easy to track.  Then there are ther many rogue sites that allow free posting with the fake emails and these sites often end up with considerable Google pickup.  The lies then spread.  Hate is spread.  One unstable person can appear as 10 or 20 and this has been an epidemic problem around the world.    The rogue sites have been accused of extortihg large sums of money to remove names of professionals maligned.   So there is a really big problem out there and this is why  Medical Justice and similar sites evolve.   Of course, valid positive or nagative review sites should be allowed.  These REVIEW sites are not really of much value however.   If a professional gets a negative review, what do you think happens?  Can you guess?  What would you do?  Yes, all of a sudden positive reviews occur.   Some professionals aggressively pursue positive reviews from patients and offer financial reward for posts on review botox...whatever.  Some have the office staff, and all the kids, and all the friends add positive reviews.  So the whole review system on the internet is of questional value.   Any review good or bad must be suspect and therefore is there really much value?  Sure, a little possibly.  Certainly there are some valid good and bad reviews but the Review system is too easily abused by questionable  and bad motivations.   I hope this helps you understand and furthermore always be suspect of any review of anything on the internet.    It is so easy to misuse the system whether its review of professionals, high school kids, restaurants, products and on and on.   As far as Medical Justice is  concerned I do not have it.   Why.  Oh I think it kind of rubs patients the wrong way.   In my 30 years of practice I have only had ONE PERSON try to malign me on the internet by systems I have outlined above.   It is really aggravating and basically it must be ignored and all good practices continued.  Further if a person wants to spread hate, you cannot stop them anyway and most prospective patients read through the hate.   Anyway thats why the systems such as Medical Justice have come.   It is an honorable program but I feel patients should be able to do as they wish.  Thus I just try to do a perfect job every day and care for and about all my patients.   Hate campaigns are rare but they unfortunately do occur and the internet faciltates this type of hate distribution.  Hope this helps.  My Best,  Dr Commons.

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