Fig Advanced Lipodissolve refund

IF YOU ARE CONSIDERING LIPODISSOLVE, PLEASE DO NOT DO IT.  Work with your doctor to find a way that is medically safe to lose weight.  After reading the rest of my blog, you will understand why.  If you have had difficulties with your refund process, call the toll free number and talk to Tonya.  I don't have her last name, but mention it's with regards to a refund and I'm sure they will get you to the right person.  Also, don't let them bully you.  If you are due a refund, fight it.  Contact the Better Business Bureau - that's what they are there for.  Contact whoever you need to, just make sure you get your guaranteed refund.  I'm hoping that someday soon somebody will file a class action lawsuit against this company - especially considering what I will tell you all regarding my refund consultation.  I previously posted under "Lipodissolve (fig.) must be stopped".

Barb
unregistered guest

23 Apr 2007

I have been fighting a refund for 6 months, This am I was told by GE Card Services PO Box 960061 Orlando, FL 32896-0061 since my dispute was over 60 days, took that long to get them to send me all the information to mail back to them.I am responsible for payment. I explained to them I was contacted in November 2006 two days after my husband passed away. I was out of it mentally. I was told I was late on my payment I said no I have no account I only went for a consolation with LIPO Dissolve the man said no you owe $4000.00 at that moment I wanted to die myself. I have contact this company they said even with my doctor saying due to low blood sugar I should not have this done they will refund me 3800.00 GE Card Services PO Box 960061 Orlando, FL 32896-0061 is charging me late fees and interest payments. I have written to the credit bureau they will do nothing I have written to the BBB they said Lips Dissolve with have the late fees removed but I still owe 219.00 for cancellation fees lost my job in December no husband no job and I am 62. I have asked to have this account removed off my Credit Report and I was told no, it is my account I strongly suggest DO NOT USE this company GE Card Services PO Box 960061 Orlando, FL 32896-0061

Citydweller
unregistered guest

3 May 2007

FIG...Lipodissolve is in serious trouble! Workers in Chesterfield are concerned with the recent practice of Lipodissolve (now known as FIG). Funny how the name is suddenly changing. As a patient, I was on my 5th dosage. Severe reaction...actually lost 8 pounds during the evening...then another 3 pounds the next day! Severe red hives broke out from my forehead to my feet. Emergency nurse said I was having a reaction and try to eat a tablespoon of ice each hour. Had to call several times for a follow-up....which I am on my 8th day of waiting for the physician to follow up. I have read about all the customers having trouble with refunds. I have heard that the company is in serious trouble, not paying refunds, and was recently informed the employees were told their health benefits will not be paid! The employees were told if they did not like their hours and the fact of no employee health benefits...then they could quit. I wonder what is coming down? Does not sound good, nor is it looking good for me. My suggestion is to check with the Better Business Bureau....read the complaints!

guest
unregistered guest

13 May 2007

LIPODISSOLVE is a rip off!!! After 1 treatment they began to double the dosage. After my 5th treatment I still did not notice a change at all. I asked about this and they told me it was normal because the stuff could take 12 weeks to work its magic. I was also swelling up so large that even my sweat pants were cutting into my belly and leaving marks all over me. They did my 6th treatment with 3times the dosage that turned into severe pain, horrid swelling, my belly turned black and purple and was so lumpy it looked like ground hamburger. Still I had not noticed any change. I went back for my consiltation and had not lost a single thing. I was the exact same as from when I had first walked in except I had lost 15 pounds. I was told I HAD to take 3 more treatments in order to even be elegable for my 100% money back. I found this compleatly stupid because if 6 didn't work then 3 more is not going to and even if it did it wouldn't be worth over 2 grand. After much arguing and talking with someone from the reveiw board I was was told I signed something that forces me to take an additonal 3 treatments. I reluctently told them I would do it. They tried to give me the 3 times the amount but I told them no, it caused way to much pain. I took one more set of shots at double the dosage. I hurt my back shortly after that injection and have to have surgery. I told them I could not do the injections any longer and went in for another consiltation. They took pictures and mesurments. I had gained no weight but had gained 2in. The lady that came back in to talk with me had the nerve to walk in with a smile and say "Good news! I see improvement!" She claimed she could not show me pictures for the printer was broke but I did look better even though I had went up in inches. I think this was their way of tring to scam me into thinking I was doing good. I didn't fall for her tricks and began asking questions and making objections to her claims of the lipo treatments working. The lady got very angry with me and gave me the silent treatment and quit answering my questions got very snotty and stormed out of the room with a I am just going to turn you back over to the reveiw board. Mind you I never raised my voice, cursed, or got angry with this woman for I knew it was not her fault for I had never seen her before and she was not one of the ones makeing the desicion about my money. I have never been so displeased with a buisness as this one. I beleive they lie, coned, and cheated their whole buisness into a money vacumm that preys on people who are at the end of their line of just wanting to improve on their body.

ang4747
25 posts
20 May 2007

I want to give everyone an updated on my refund process.   I had been leaving messages for the Tonya (the refund person) at LD headquarters in St Louis to find out if they had received my photographs and measurements from my consultation.  After a couple weeks I had still not heard anything, so  I left a message for her supervisor (Jaime Baker) and still didn’t get a response.  Finally last weekend I sent an email threatening to go to the BBB if I couldn’t get a call back.  Of course first thing Monday morning I got a call.  She said that she doesn’t contact someone unless they need something additional.  So I asked her if that means she doesn’t return messages unless she needs something.  She said she didn’t recall getting a message from me.  I told her I had left three.  She then told me the process takes 90 business days.  I told her that this was the first I had heard of that; that I had been told 60 days.  She said again that it takes 90.  I asked her why I have not heard from anyone’s mouth including hers before now that it was 90 business days.  She said she’d try to process mine in 60.  My request was officially received on March 30.  I told her that I had a hospital bill I still had to pay not to mention I was still having to pay the Care Credit.  She asked why I had a hospital bill.  I had to tell her again that I had an allergic reaction.  She said nothing in my chart said that.  I told her that has been a problem since this started because I have to keep reminding people that I had an allergic reaction.  She said she needed something that stated that from my physician and I explained that she had the ER documentation. 

Two days after that, I received another call from Tonya asking if I had been in for my measurements and photographs.  I was shocked.  I had just spoken to her two days prior to this regarding this very issue.  I reminded her of this (I am beginning to think that either she is not very bright or she is so overwhelmed with refund requests that she doesn't know what she's doing).  She again asked me about the fact that I had already had 5 treatments and I had to tell her yet again (this is the 4th or 5th time now) that I had a severe allergic reaction.  She said she needed something from my physician regarding this.  Sound familiar?  I think I started laughing at this point.  How many times do I have to bring this up?  I told her that I had already provided the documentation they asked for and they didn't want anything else from me when I offered it (including photographs of my reaction).  She said that they had not received my measurements and photographs yet even though it had been over a month since I went in to get this done.  They told me in the OP office that the photographs & measurements would be sent to St Louis within a couple days, yet headquarters in St Louis has yet to receive them.  After all this, Tonya told me it would take 90 business days to process my refund.  I told her that two days prior she told me it would take only 60 days.  She said it would be 60 business days.  I asked if everything (meaning their incompetence) was holding up my refund.  She said that the 60 business days would start from March 30th, when my refund process first started. 

If someone could please explain to me why I have to keep repeating my story every single time this lady Tonya decides to call me and why nothing is going the way it should with the refund process?!  Tomorrow I'm calling the OP office to find out what is going on and then I'm going to start writing letters to mail out to every person in Fig. headquarters and if I don't get the response I need, I'm calling the BBB.  I am so furious and frustrated. 

briez01
unregistered guest

4 Jun 2007

I started treatments in june of 06 in Overland Park at the advanced lipo dissolve they changed there name to FIG now.....I also had lost nothing....I feel like it is causing me to gain weight also......Im 24 years old im not over weight and was also a perfect canidate they told me. They talked me into doing the swan program........I requested a refund in feb of 07 and found out the end of march I was approved for my full $10,000 and it could take up to 60 days to recieve.......it is now june 1st 2007 and have yet to see any of my money. They keep giving me the run around. I was told 10 weeks ago by tonya my account is in accounting and when my money is credited back to my account they will call me and to stop calling them.....I don't think they acually give your money back....I have contacted the better business bureau and the attorny generals office today so hopefully someone can help me out here. Ihave left several messages with jaime baker and she has yet to return any of my calls.

BRIEZ01
unregistered guest

5 Jun 2007

I just want to update everyone...I contacted the better buisness bureau and the attorny generals office at 3:00 on friday june 1st....I was just told a few min ago my money was credited back to my account yesterday(june 4th) at 11:06 a.m. Everyone that is waiting on a refund I sugest contacing them to get your money back sooner. That is your best bet to get your money back asap and before they go bankrupt.....good luck to all that are awaiting a refund.

msbrooks27
unregistered guest

12 Jun 2007

Hello anybody know anything about THE MESOTHERAPY CENTER IN ALANTA GA?? I go to my first consultation tommorrow morning anything about this company? they already told me from the door they donot provide refunds if i am not happy with the results. But it guranteed to work

ang4747
25 posts
13 Jun 2007

I want to give a bit of information that might be helpful to those in the Refund process. It seems that Advanced Lipo Dissolved (now Fig.) is trying to pull the old "bait and switch" with refunds. I have posted previously that Tonya at LD is trying to tell me that it is 90 business days for a refund. But I pulled my records and this is not what I signed. The document I have signed by myself and a LD rep entitled "Guaranteed Results Program" states that "Refunds can take up to 60 days to process." This doesn't say "90 business days" nor does it say "60 business days". LD should be held accountable for the documents that they sign and live up to their part of the guaranteed refund program. I just emailed Fig. with this information as my official refund request is dated 3-30-07 - which means Fig. is overdue on my refund check. If you are suddenly being told 90 business days for your refund when you have previously been told differently (even if it was at your initial sign up that you were told 60 days) PULL YOUR PAPERWORK and find out what they promised you. If you are due your refund fight for it. Don't let Fig. run over you. As suggested above, if results are not obtained in the refund process as promised, contact the Better Business Bureau and any others (Attorney General's office, lawyers, etc) to get the promised refund. We can't continue let Fig. get away with the perpetual lies and misrepresentations. Tell everyone you know about your Fig. experience.

jen26
unregistered guest

15 Jun 2007

I am really glad I did not read any of this before I went thru with treatment. I had great results. I lost 4 inches- had I read this I may not have done it. Just because it did not work for you does not mean that it won't work for anyone. Shame on you for "telling everyone you know" not to do it, when it may work for them and really help them out. Editor note: This is SPAM. Left on our site to illustrate the downside of falsely promoting a medical procedure. This is unethical and a violation of our Terms of Service.

krissy
unregistered guest

16 Jun 2007

I am definitely interested in a class action law suit.. I don't even know where to begin on this because it was such a horrible experience for me. Now, to be out the money and have chronic swelling.. it's horrible. I havent had a treatment for over 8 months and i STILL have swelling that will not go away!!

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