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Could a Laser Treatment in my Face Have Hurt my Retina?

A Tech did a Laser Treatment (COOL TOUCH CT3 PLUS) in a Doctor's office, and the procedure did not go well at all, she burned all my face but the worst part is that she took the googles of my eyes and pass it on my Eyelids using only Cotton Swabs..., she said that there was no problem that "she would protect me"..., after the treatment I started having all kind of trouble on my eyes, Blefaritis and I had to have Retinal surgery on both of eyes because of punctures on my Retina. Plz let me know

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