This is not an invisalign issue but more of an individual office issue. The doctor can do what he wants, but risks alienating people. The fees from Invisalign are right at the start, so once treatment has started, there is no going back. The lab fee to do this is quite high, so decisions need to be made at the... more
Invisalign costs - Can I get a refund after impressions are made?
I recently attended a consult for Invisalign. I was told at that appointment I should be able to have my invisalign at a (staff rate) being half price, if I go ahead with them soon. Impressions were taken and sent of to Invisalign, and when they came back and I had the chance to view the 3D technology, he told me that he couldnt get the staff discount and I would have to pay full fee! Im really disappointed, as I didnt have that type of money. Also if I knew that would have happened I would not have gone ahead with treatment until I had the money.
Would I be able to get the money I paid for the initial impressions being $550?
Regards, Silvana
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