Fraxel repair - My face is still raw after several days. What can I do?

I had one Fraxel treatment 9 days ago on the upper lip and around the mouth area. It was a very painful procedure to me (I describe it as a fire goatee) even with the numbing cream. It burned (the pain could only be controlled with direct ice application) for about 3 hours. I swelled terribly, and the surrounding skin turned dark brown. As the brown skin came off, the skin underneath oozed, blistered, and turned raw. It's still crusty and blistering.

Please help. I'm young, 38, medium skin toned, and would not consider my skin to be sensitive. I call the doctor (MD Plastic Surgeon, but a technician actually performed the procedure) and they said just to keep regular moisturizer on it. Nothing is working.

2 answers to “Fraxel repair - My face is still raw...”

A: Fraxel re:pair should be performed by a qualified physician

Michael A. Persky, MD

Hi Michelle, Sorry to hear about your experience.  You should return to your physician's office and have the doctor evaluate you and recommend treatment to get you through your healing phase.  Your skin should definitely not be blistering and crusty 9 days after a Fraxel re:pair treatment. ... more

A: I've had laser surgery by the wrong person and now realize I made a mistake

Joel Schlessinger, MD

Your question tells me that you had surgery with the wrong person.  Fraxel re:Pair is a major procedure that should have been performed by a real doctor and NEVER a technician.  While it is a good idea for the plastic surgeon so he/she can be doing breast augmentations for 'real' cosmetic surgery... more

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