It is always a touchy subject to discuss bad surgery. Surgery can have a bad outcome for many reasons:
- Adverse effects can happen to anyone, regardless of the surgery or doctor. Things like infections, drug reactions, implant rejections or skin necrosis (wound healing problems) can happen to anyone. I always say that if you do not want any risk of complications then don't have surgery.
- Adverse effects can happen because of poor patient selection. Many patients actually do not help themselves toward a positive outcome. These type of patients include smokers, drug abusers and patients who are morbidly obese.
- The main reason patients love to complain (and lawyers love to sue) is poor outcomes as a result a physicians treatment.
Now, most doctors are brilliant hard-working caring surgeons who try their best. In most circumstances everything turns out great, but sometimes treatment plans are sound but judgement in the amount of skin excised or the angle of pull is off. These are things that can easily be corrected by the attending physician.
Often, patients expect perfection immediately after surgery and then transfer their disappointment into anger towards their doctor. In that case, they will often see another surgeon to perform the minor corrections even though their first doctor is capable of the correction.
Other outcomes may, in a small group, be the result of of the doctor not demonstrating a caring attitude toward the patient. As a result, treatment plans may not reflect that which is most beneficial for the patient. These are the cases that give doctors the worst problems as a group. It is sort of like letting a bad apple spoil the entire bushel.
In my practice, I see many patients that fit into all of these groups. I start my treatment with understanding and compassion. For those that I choose to help (those that have reasonable expectations and are willing to help themselves), I finish with a well-tailored plan for a successful outcome.


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