Speak to the surgeon about Juvederm packaging misinformation

Kenneth R. Francis, MD answers: Is Juvederm only sold by two vials?

I went to see my plastic surgeon to have Juvederm added to my Rhinoplasty surgery in two weeks. I have already gotten Juvederm about a month and a half ago and its holding up well, so I just wanted a little bit to correct some very mild unevenness. He saw what I did and approved this but didn't specify the amount of Juvederm. However, the change is minimal and having had it done before I knew one vial was going to be enough.

When I went over to the financial lady she quoted me for two vials, when I asked her to double check she said they can only be purchased in 2's because thats how they're packaged. Has anyone every heard of this? Why would the packaging matter if each vial is sterile?

Normally I'd think they're just trying to rip me off but this the chair of PS at university hospitals - A very large and well known hospital in the area so I have a hard time believing it. The doctor is always busy so I didnt want to argue and just paid it but now I'm thinking I shouldnt have given up $550 so easily.


Kenneth R. Francis, MD
10 months ago

GG,

Don't be afraid to discuss the issue with your plastic surgeon.  I'm sure that he/she is not trying to put one over on you. 

The financial person may not know that the syringes in a package can be separated AND the plastic surgeon probably has no idea that his financial person is disseminating incorrect information.  The surgeon will likely appreciate knowing what is going on once he/she leaves the consultation room.  Good luck!

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A: It comes with two individual syringes per package

David Shafer, MD
10 months ago

gg96,

They are right, it comes as two individual syringes per package. In the non-university, office-based setting, most people just open the box and sell the syringes individually for two different patients. In many universities, especially in the OR, there are rules about opening up products and splitting them up between different patients.

You might want to inquire if you can purchase the Juvederm syringe in his private office and have him bring it with you the day of surgery instead of have the operating room supply the product. I hope this is helpful.

A: Juvederm

Steven Wallach, MD
10 months ago

Juvederm comes packaged as two syringes in abox, but most people sell them individually. If you are being offered them at $550 that is pretty inexpensive even for 1 syringe.

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