I have recently purchased the TriPollar stop and think it might be faulty - orange light takes ages
- 2 years ago
The instructions recommend 2 stages, stage 1 split face into section, and indicate the whole face can be covered in stage 1 with orange light having come on in 7 minutes or less. I have tried with the device on low medium and high very slow almost not moving, concentrating on just one area rather than larger area and it takes 10 mins for the orange light to flash a bit and eventually stay on, but then I move to a different area and have to start again. It does seem to speed up a little but is impossible I think. I never have time to get to stage 2 - moving over whole face. Is this normal. Does it take everyone so long or do I have a faulty appliance?