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Fig Advanced Lipodissolve refund

  • ang4747
  • 66212
  • 7 years ago

IF YOU ARE CONSIDERING LIPODISSOLVE, PLEASE DO NOT DO IT.  Work with your doctor to find a way that is medically safe to lose weight.  After reading the rest of my blog, you will understand why.  If you have had difficulties with your refund process, call the toll free number and talk to Tonya.  I don't have her last name, but mention it's with regards to a refund and I'm sure they will get you to the right person.  Also, don't let them bully you.  If you are due a refund, fight it.  Contact the Better Business Bureau - that's what they are there for.  Contact whoever you need to, just make sure you get your guaranteed refund.  I'm hoping that someday soon somebody will file a class action lawsuit against this company - especially considering what I will tell you all regarding my refund consultation.  I previously posted under "Lipodissolve (fig.) must be stopped".

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I was suppost to have the lipodissovle treatment and i prepaid $2000 i never even had a chance for the procedure before fig went bankrupt. How can I get my money back???? Somebody please help.
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A class action case has been filed against GE Money Bank in the State Court of DeKalb County, Georgia, on behalf of consumers who financed Fig. procedures through GE Money Bank and who have been damaged by the actions of GE Money Bank. Please contact me via the private messaging system if you are interested in receiving more information regarding the class action. There is no cost for speaking with the attorneys who have filed this case.
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Candice, thank you for the update. Please send me any information you have on this suit. This is just what needs to happen. It's like stealing money for people. I live in Cobb County, Georgia so this is perfect. Thanks so much.
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A couple of attorneys filed the lawsuit in DeKalb County, Georgia. Contact me through the private notification.
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What is that phone number to contact Tonya? Many times I have requested the paperwork to file refund, but GEMoney will not send it to me. I even went to the Fig medical office where I first received my "sample" treatment to see my reaction, but they are out of business and have disappeared. When I had my intro treatment done, I could not imagine the pain. I swelled up, could barely walk, and I developed cyst-like welts where I had been injected that took months to go away! It was terrible. The messed up thing was, not even 2 weeks after I signed the paperwork, the company went bankrupt. Now I have crediters on my ass daily. I have had to change my cell number twice because they won't stop calling me asking for their money-the money I SHOULD NOT OWE. They used to call me at least six times a day from 6:30am until 9pm. Now they have managed to find my PARENTS' phone number and started hassling them for me! Fig has gotten out of hand, and I live each day with stress and frustration due to their hounding. I have explained to them the situation all too many times, but they still call...and each time I get a different person from a different country!! I want to know how to file a refund correctly and who I need to call so I can MOVE ON!! Please, if you could, send me that phone number and info. You can contact me at the address below; it's rarely used, so if anyone else tries to contact me through it, they'll be shooting in the dark. But I will be looking for that info, just put something noticeable in the title line! Thanks!! Alexandra
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Hi Alexandra, This won't solve everything, but you can get the creditors to stop calling you and your family by citing the Fair Debt Collection Practices Act, which is overseen by the FTC. If you ask them not to contact you by telephone, they must comply (you'll need to send a certified letter to this effect). If they don't stop after that, it's harassment and should be reported to your attorney general and the FTC. Good luck! --Sharon
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I am a former employee of fig and worked closely with the refund dept. Its too late for you to get your money back, the company filed for chapter 7, meaning they have no money, no one works there because there is no more company.. so there is no one for you to ask for a refund from. Its too late! Tonya cant do anything for you.. no one can. Dont expect to be getting anything in the form of a settlement from them either... employees get paid first.. and since we all worked for free for a while, we will get the money if they find some to give out..... Sorry to rain on your parade..but you need to know the truth. Also all this business about a class action law suit is crap too.. there isnt anyone to sue...
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I know there were some assets that were liquidated based on the Atec website posting. So employees should receive at least pennies on the dollar that they owed us as wages are always given priority after lawyers are paid. That may be why employees haven't rec'd anything...nothing left after attorney fees? Would appreciate an update if anyone knows anything. Thanks!
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After reading the many experiences with Advanced Lipo Dissolve/Fig I decided to add mine since it seems I'm the biggest loser (financially) so far... THE BACKGROUND Well it all began 3+ or so years ago when I went through a very bad breakup of a 9 year relationship involving infidelity which pretty much stripped me of my pride and left my self-esteem in shreds and dependant on anti-depressants to cope... all at the age of 27. Off and on I had considered doing mesotherapy and after personally recommended results from a friend, I decided to take action. When I started researching I came across a "new, better" procedure known as lipodissolve. Pretty soon it seemed it was constantly being advertised in magazines and on t.v. So, I decided to schedule a "free" consultation...what did I have to lose, right? (I'm sure many can relate to that statement...hindsight...) THE BEGINNING At the time, I had begun dating someone new and as with most new relationships I was feeling extremely self-conscious. Before going in for the consultation, knowing the procedure wasn't going to be cheap, I asked myself, "How much would I be willing to pay to have the guaranteed body I would be satisfied with and always desired?" Believe it or not I came up with $10,000. Trust me I am in no means financially well-off and I come from a hard working, military parental background. Too bad I didn't just work harder at diet and exercise like I was able to do three years prior when losing 35 pounds. My weight did fluctuate slightly over those years and at the time of my consultation I believe I weighed in at about 160 pounds (thanks to too much partying...I do live in Las Vegas after all and the buffets alone...I tell ya) on my 5'7 frame. THE CONSULTATION When I arrived at the facility I was immediately impressed. I'm not sure about the other locations, but the Las Vegas office is located just outside the "well-established" area known as Summerlin. I walked into a very polished decor complete with plasma t.v.s playing the uplifting sounds of an Eagles tribute concert. The staff was of course very courteous and professional. During the consultation I got the standard informational video, but having already done my "research" I felt confident knowing what I was getting into and all I needed was that all important figure(monetary and literal) as to whether it was going to be a yea or nay. My consultant was very friendly and was of course informative... especially about the satisfaction guaranteed. If I completed all the required sessions and was not satisfied or if I had a doctor's note with a legitimate medical explanation (including pregnancy) as to why I could not continue the sessions, I would get a full refund. Oh and of course the procedure was not for everyone, but geared more towards people with problem areas and better results were achieved when combined with diet and exercise. So, she examined my problem areas (which was quite large since I was, afterall, overweight) and what-do-you-know I was a candidate! Now my options. What areas to treat? I have always had a love-hate relationship with my legs and referred to them as drumsticks. From the knees down I loved my calves and ankles, but my thighs were a whole other story. So, I knew that was my major problem area that I wanted to resolve/"dissolve" more than anything. Now, the thighs as most of you know weren't just one area. You have of course the inner and outer thighs and the "moon' area underneath the buttocks. So that's pretty much three areas requiring treatment. Onto the other problem areas. My underarms. For some reason I was cursed with having the majority of my stretch marks on my underarms. Over the years I've learned to live with them, but with treatment she claimed they would practically disappear or at the very least be minimal. My Abs/Stomache. This is probably one area that was never too much of a problem with me. No stretch marks and relatively remained trim and flat giving me that hour-glass shape. However, with my recent weight gain it could definitely use a tune-up. As with the thighs this wasn't just one treatment area. There's the upper abs, lower abs, and love handles. So again three areas. I guess as a trade-off for not gaining weight in my midsection, my body chose to transfer it to my back in the area lovingly referred to as the bra-fat. Like my underarms, I've learned to live with this problem area, because a bra does indeed tuck the fat in and smooth it nicely. So, wow all these areas they can help treat, but at how much??? Well it turns out, if I remember correctly, around $1,500 PER area. Oh but wait they offer packages! It was basically three treatment areas for the price of two, so you would be getting one area for free! However, which areas to choose. Like I said my main focus was my thighs, but now I had 8 possibilities. Now being the good consultant that she was she had one last package to offer... the creme de la creme, piece de resistance... the Swan Package. Now does that not sound so grandiose or what? I could get all my problem areas plus two additional areas that I may not have needed treatments then, but in later years the knees and underchin areas will be affected by gravity and OF COURSE this package had a lifetime guarantee. It was like an investment, because at the time I was only 27 years old. Well wouldn't you know, as fate would have it, the price of this package was my magical figure of $10,000. Wow. Now it was yea or nay time. Before you make a final decision they want you to meet with their financial consultant, because they do have their very own in-house financing that currently was offering a special. When I met up with her she was of course not only an employee, but also a patient and willingly showed her own before and after photos. So any doubts I had about results were slowly diminishing and afterall this was a 100% money back satisfaction guarantee. They offered the one year free financing, but the kicker was if you paid in full you got a 10% discount. As irony would have it over the years I has always been smart with my money, if not on the frugal side, and managed a little nest egg. Was it worth it? I did say I would be willing to spend the $10,000 if I was guaranteed my dream body. If I paid in full now I could use my credit card and it would only be $9,000 ("only" right?) and as a bonus I did receive 2% cash back on credit bard purchases. They were so willing to accommodate than if I signed the paperwork today they could schedule my very first session that very same day! It was the beginning of springtime so by the time summer rolled around I would be through my treatments in time to show off my new body. So, again... what did I have to lose when it seemed I had so much to gain? Not sure if it was the happy pills I was on at the time (anti-depressants) or what, but I was overly optimistic. So, a Yea it was. However, I did not receive the treatment that day, because there was trouble with charging the full amount on my credit card. For some mysterious reason they stopped accepting American Express, so I had to get an increase on a different credit card. I should have known right then and there, that if they were declining to work with an actual upstanding corporation such as American Express there would be problems ahead. THE TREATMENTS It seems like my life was turning around. The guy I was dating became my live-in boyfriend and would chauffeur me to my treatments as well as pamper me afterwards. It was so reassuring sitting in the waiting area with the fellow patients that seemed so distinguished. If they too were willing to "invest" in the procedure then I shouldn't worry. Again this was in the early days of the Advanced Lipo Dissolve Institute when the feedback was mostly positive. At my first session I was told I could only do three areas at a time, but the first session they recommend only two. I decided on my abs since my vanity was eager to seek their familiar comfort. The rest would come in time, because, hey, I had the Swam Package and it was a lifetime guarantee. I know a lot of you experienced the pain, some to the extent they could no longer tolerate future sessions. For me I expected it. I was afterall being stuck with a needle numerous times. The burning and swelling that went along with it was also expected. I just gritted my teeth and focused on the end justifying the means. After the first couple sessions for my upper and lower abs I started on my cursed underarms, because at the time I didn't have any love handles. In all I managed to complete the required 6 sessions on my abs and underarms in about a 3 month stretch. Thankfully I was able to receive my requested nurse that had a technique that made the experience, if you can imagine, less painful. THE RESULTS Throughout my treatment my weight continued to fluctuate. I'm not sure if was due to the treatments or my contentment in life. Regardless I do believe I did achieve some results. Perhaps it was because I invested so much (financially and personally) that I needed to believe I had results, but I was not going to be sold until I completed the recommended 3 additional treatments to achieve the optimum results. However, since I was so aggressive in my treatments they recommended I take a short break to allow the medication to work its way out of my body and the infamous small nodules in my abs I developed to recede. A break from the painful injections and swelling was welcome. So much so that months went by. I wasn't too concerned though, because I was guaranteed lifetime treatments and I also wanted to lose some weight to make the treatments more beneficial. In the meantime my relationship prospered and I became engaged and eventually became weaned from the anti-depressants. THE REMORSE As the months went by I struggled with my diet and exercise and refused to go back until my body was in better candidate condition. This was because every now and then I would research the lipo Dissolve procedure, especially after The Advanced Lipo Dissolve Institute became Fig. I liked to be conscientious about how I spend my money and wanted to see if the hype was still positive and of course the testimonials. Now we can all say, "ha, ha, right?" Anyways, I was beginning to become easy that I had thrown $9,000 away, because the nodules remained and I developed dimpling in my abs... nothing major, but definitely noticeable that I hoped would diminish. I thought about a refund, but I didn't signon and commit to everything for a refund. I actually wanted the promised results. Off and on my fiance would joke about how it would be nice to have that money to help with the expenses and we should just get pregnant. Well...as fate would have it I did end up in the family way and trust me it was not planned nor welcome, but it is what it is and even though we may not have planned it, some higher power obviously had other intentions. I thought about continuing treatments after the baby was born since I had the lifetime treatment guarantee, but with my future husband being in the military there was a possibility we would be moving sooner than anticipated and I wasn't satisfied with the dimpling that occurred. So I made the call, preparing for an ordeal over the refund. However, the person was surprisingly quite pleasant and actually understanding. She told me there shouldn't be a problem with the refund and she forward the message to the person in charge of refunds and I should hear back the following day. Well four days went by and I decided to call back only to receive the recording regarding the closing and when I went to the website I discovered the bankruptcy filing. Just my luck... THE ACCEPTANCE I apologize for the lengthiness, but I guess I figure since I'm out the most amount of money perhaps it might provide some solace in sharing my experience. It seems so many figures of speech come into play with my experience - "Hindsight is 20/20" - "If it seems too good to be true" - that many can relate. I always prided myself in being smart with my money over the years, maybe even on the side of frugal. I thought I was getting a deal by purchasing "The Swan Package" and paying 100% up front. Too bad I didn't go with their financing, because it seems those of you who did will be the only ones that have the greatest potential of financial recovery. It's ironic how I hate the thought of wasting money on interest and always believed that if you have to finance, then you can't afford it. I'm not exactly a religious person, but it seems pride and vanity has taught me a difficult lesson. I did receive the bankruptcy paperwork and filed it, but I'm sorry to say we will most likely never see our money again. Even after liquidating, the debt ratio most likely will not be in our favor, especially since other entities take precedence over the patients. Yet another irony. It was our money that allowed them to operate, but we will be last in line for leftovers. I am curious though. It seems people are still receiving refunds from Care Credit, but have these same people already joined in the bankruptcy? If the slight chance that a miracle occurs and there is money to divide up, how will they know to exclude the people that have luckily already been refunded? Just a thought. Anyhow, I realize it is only money and it could be worse and I could have medical problems like some of you now experience as a result of the procedures. PARTING THOUGHT I am now married with a healthy, beautiful, two-month old baby girl. Like most of you, I regret being so frivolous, especially when I realize how much my family could have benefit from the $9,000. However, it could be worse as I previously mentioned. In order to get through difficult situations I try to see the humor in things and it certainly is funny how easily I bought their lure of a lifetime, satisfaction guarantee hook, line and sinker. I must remind myself at least I have my health. For those that can relate to my experience, you can also take comfort in the fact that you're only out a few thousand, unlike me... So good luck to everyone, we should all keep our fingers crossed, and just try to be thankful for what we do have, because it could always be worse...
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Hello to fellow victims of FIG: I also was a victim of FIG. I was able to get a full refund from Care Credit. I am a paralegal and I had an attorney friend of mine to write a certified letter return receipt to Care Credit (GE Money) informing them that FIG breached their contract with me. Within two months I received a full credit of $2500.00. Care Credit had placed this on my credit report and I forwarded this resolution to the credit companies and they took it off my credit report. There is away to get your money back. I hope this helps you all. Forward your letters to: CareCredit GE Money Bank PO Box 981127 El Paso, TX 79998-1127 This is a small portion of my letter forwarded to CareCredit: My firm has been retained to represent Mrs. _________ regarding the above account. This letter is a formal request to reimburse Mrs. _______ account for services that were not rendered by Fig. I have outlined below the facts regarding this case. Because Fig sold its paper to you and you are now aware of Fig’s breach of its contractual obligations you are no longer able to collect from my client and because there has been a repudiation of the contract or any funds previously paid to you from my client 's should be returned to her. A Breach of Contract exists when a party to a signed contract fails without legal excuse, to perform any promise that forms the whole or part of the contract. Because Fig has decided to go out of business it has repudiated the contract and is not entitled to any benefit from the contract.
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Hello is there a way for you to send me that letter because that is exactly what happened to me and I am in the process right now of being sued and I never went to Fig i weent only for the free consultation. Now GE Money Bank is saying that I owe over $5000. Please if you can forward me that letter to this email address {contact information edited}. And if not can you plese put me in contact with anyone who can help me. Because i didnt know what to do and the debt collectors that are handling the account now told me that is was nothing could do but to pay I dont have the money and i was about to pay all this money back by having them take it out of my account but i was told not to do that so i have stopped that from happening but they have not returned my phone calls to acknowledge the fact that I told them that i was canceling the payment arrangements. Editor note: This user can be contacted privately by clicking on their username. This will send a message to their registered email address.
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No problem, I will contact you through your user name concerning the rest of the letter to GE Money.
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Thank you for help...
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I to have the same problem. When I contacted GE I was told it was unfortunate and that the bill still has to be paid and I am responsible for it. If you can give me any information I would greatly appreciate your or anyones help with this.
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Candice B. Can I please have a full copy as well. My email address is {edited...you must be contacted using our private messaging system. To contact this user privately click on their username.}
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Can anyone direct me on how to obtain my W2 from FIG? I'm a former employee and have yet to file my taxes for this year because not only did I NOT receive my W2 but everyone within the company vanished leaving no direction. I just want to file so the IRS is off my butt. If ANYONE can help...please email me at {edited contact information}. I have exhausted ALL options. thx Editor note: You must be contacted privately to receive the information you requested. This requires free registration for an account. When registering, you must opt-in to receive private messages (a check box).
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I am just as mad as the other people who fell victim to fig's claims, and I would love to be in on the lawsuit when it comes up. I got a $2500 loan to pay for treatments that I never received, and now I'm having to deal with collection agencies trying to collect money. Mike stevens Prescott Valley, Arizona
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Hi, I'm very mad about the situation about my wife has a contract with Fig, she has not received a complete service, she got one shot but had reaction to it, she got a doctor statement indicating that she had reaction and fax to them they will reimbursment the money she had paid and drop the contract. Now they did not reimbursement instead send her an invoice saying that she owes $3000 for not doing servie, it doesn't make a sense to me, I just got off the phone with the collection agency, they are very rude and trying to convince my wife paid $3000 and they said, if we have 2000 they can settle down for this. I plan to go to court trying to clear the issue. Did you get result from the court yet? I suggest that we recuite a group of people paying a top attorney to gainst this so everything should be cleared for everyone. Let me know what do you think. Thanks Dam Phan

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I was also a victim of Fig. The way I got my money back is I hired an attorney and instead of suing Fig, I had the attorney write a letter to the finance company stating that Fig breached their contract with me. I provided the finance company with all the information that Fig gave me. I was credited the full amount of $2500.00.
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I got lipodissolve last year. I was promised treatment until I was happy. I received 4 treatments. One was thte starter and the others not even the full amount. Because I am Short and was doing love handles and lower abdomen. I received an email that they went bankrupt. I tried to get a refund from care credit and after months of BS. They said it had been to long. The Manager was rude and unhelpful. I need the # to the 1800 person. I would love to be in on the class action lawsuit. Im in Ga.
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OK. I HAVE AN UPDATE!!! I got another email from Fig that didn't make sense, so I finally called the MO Bankruptcy Clerk and got through. I didn't expect to speak to anyone, but I was put in touch with Marsha, who is in charge of the Fig account. I explained to her that I had filed a claim at the beginning of March and sent a return, self-addressed, stamped envelope for them to confirm receipt, but had never received my receipt. I told her I was very concerned about it and asked if there was anything I could do, since I was still receiving all the notices, but had somehow never gotten my return letter sent back. She told me she could not tell me if she received my documents because they were under Court Seal under HIPA law, because of Doctor/Patient Confidentiality. She told me that if I sent it, they received it, and it was on the books, but I told her, given the history of this client, that that was not good enough, and that I just didn't know what to do. I mentioned that the notice I'd gotten stated, "Please Do Not File a Proof of Claim Unless You Receive a Notice To Do So." I asked her if this had something to do with receipt of a previous claim. Marsha explained that the purpose of the letter was just to inform us that Fig's bankruptcy had been converted from a Chapter 11 case to a Chapter 7 case. She further went on to inform me that this account had been assigned a Trustee. The reason for this is that it had been previously determined that Fig had no assets that could be liquidated. The Trustee's sole job is to determine that this statement is either 1.) True or 2.) Incorrect, and that there are some assets which can be liquidated. I asked her, "So what you're saying is, if the Trustee finds that this statement is erroneous, we will get our money back out of the liquidated assets?" She said, "Right. If the Trustee finds that there are some assets that can be liquidated, the amount of liquidated assets will determine what, if any, money the patients may get back." Then I asked, "Well, in the event the Trustee finds some assets, what about the fact that I haven't received anything stating that you have my documents?" She said, "At that time, you may be asked to submit another Proof of Claim, and those who already have will probably not need to submit anything further, since the Bankruptcy has been converted to Chapter 7, but at this time, it has been found that there are no assets that can be liquidated." I clarified, "So basically, unless the Trustee finds some assets, none of us get our money back." She said, "Yes, that's right. I'm sorry this has been so confusing, but I hope that answered your questions." I thanked her. She must hate her job, I know she goes through this a lot. This sucks, but I hope this helps someone. I'd say, keep calling. Keep bugging them. Keep fighting. Dammit, I need my $2,000. -Mad As Hell Atlanta, GA
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I've read all the comments regarding fig and decided to post myself. I went in for the "free" consultation around October 07 and was miraculously approved on the spot for credit. (Should've known something was up with that) Fortunately I didn't put any cash down on the procedure but they did talk me into taking the initial injections that day. The burning and itching lasted for a day or so, and when I called fig, the lady said that was normal. When I got my first bill from Care Credit, I made the minimum payment, but did not feel the procedure was for me. The itching came back, and thinking back on the entire ordeal made me feel like I had been had. I decided to contact fig after a few months of refusing to continue the treatment and pay the bill. That's when I found the Atlanta office had closed. I contacted the credit company and got them to send me the dispute letter. I began the process around March or April 08. Since then, they have refunded my first and only payment, and sent verification that they have stopped charging me and reversed the credit. Whatever you all do, keep fighting for your refunds. With enough information in your dispute, you shouldn't have any problems getting your money back. Oh yeah, I called myself itchy because that's my current state. I can't say that the injection substance is why to this day I have issues with my skin, but I didn't have these issues before. The itching is not just around my lower abs (where I had the injection) but what looks like a rash is popping up in other areas. Good luck guys.
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I tried it they just took my money I am having problems myself I advise anyone please don't do it.
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Oh yeah, and I paid cash, which I thought was the responsible thing to do. The worst part of it all is, I couldn't even talk to a nurse about the fact that all the bad symptoms remained after the 6 week dissolve period, and I was scared that something was very wrong! I had bruises and hardened nodules and blood clots for nearly 2 months! I am so pissed about everything with them. I can't believe I wasted $2,000 with them and was considering more.
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I too was jaded by Fig. I had about 5 different appointments and only got bigger in the lower abdomen area. Then they told me to wait the course of I think 6 weeks to let all the medicine leave my system and then to see the results... nope! Still bigger. So they set me an appointment to start the painful treatments all over again, for December 8th. I go up there, and nothing! I turn on the news, and a whole bunch of us looked as stupid as we felt. I panicked and called the number... nothing. I went on the website, it was now non-existent with no contact information. A few months later, I get some big forms in the mail that I can't understand. I get an attorney friend to help me sort through them (which was embarrassing enough) and I sent them off... no received receipt came back. A few days ago, I get another notice in the mail which I can't see affecting me at all. I don't see how they will be able to get away with not refunding our money. After all, it was promised that if I was the 4% to not get good results (and something tells me that 4% is really 96%), that I would receive a full $2,000 refund. That's a promise I have in writing, but it looks like they are doing everything within their power to not make good on that promise. I feel like a lab rat, and I incurred long-standing, miserably painful, adverse results from FIG's treatments. If I don't get every penny of my money back, I am down for a class action suit, and I'll even build the website! -Mad As Hell Atlanta, GA
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