Ashley B. Robey, MD
Ratings based on 4 reviews
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5 out of 5 stars
I absolutely LOVEEEE Dr Robey. My sister and I wanted to have our procedures the same day, back to back so we could recover together. Dr Robey made sure we were able to do that on a Friday. Not only is she accommodating, she is very sweet! She made sure my sister and I were doing everything right at home and to called to check almost everyday (I mean we MAY have called her 100 a day asking questions). I unfortunately had gotten a seroma, Dr Robey had me come right in and we for sure thought it would need multiple drainings, it actually healed after the first draining (Thank God), but she still called to check to see of it was there and if we needed to schedule to remove it again. Although we didn't need to drain sgsin, it was the fact that she called to ask about the seroma that I was pleased with.
So far, I have only attended the consultation. The PS was informative, patient, & thorough with me. Dr. Robey evaluated my figure and made recommendations that were specific to my needs. I had previously had another consultation somewhere else & other doc suggested I add a thigh lift to my list of procedures. I was pretty floored as I thought my legs were fine! Dr. Robey took a look and advised that I was not in need of the thigh lift which made me feel like she was looking out for my best interest and not trying to add on procedures for extra money. She took pics of my problem areas for future reference. (Super embarassing to put it all out there, but that was just me being self-conscious.) Dr. Robey made me feel better about the process and had excellent bed side manner. Her office put the claim into my insurance the next day & my insurance got back to them in 4 days, including the weekend. I scheduled my procedure as soon as the Patient Coordinator called me with the news. I have a vacation scheduled for the Smokey Mountains on 10/05 so I need to start my recovery process ASAP. I scheduled my procedure to take place in just 2.5 weeks so the PS doesn't need to see me again since I was just in her office last week for the consult. So far, her office has emailed me a couple forms to sign & return to them about agreeing to the procedures, price, and not making any changes the day of surgery. She said I could email her with any questions, and she has been excellent about answering my emails promptly and with honest answers. She required payment to be made in full 2 weeks prior to surgery. I paid the surgeon fees using my Carecredit account, and the surgical center that is the site for my procedure is supposed to call me 1.5 weeks beforehand to run my HSA account to have the insurance card cover the rest of the payment due.
So far I really like my PS. She is really friendly & answered all of my questions patiently. I had to bring my three boys with me at the last minute & she was patient & understanding.
5 out of 5 stars