Jerome Edelstein, MD
Toronto, Ontario M5M 1T6 Canada
Ratings based on 39 reviews
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He was so nice. He made me feel comfortable discussing my concerns and explained everything thoroughly.
Very professional and patient
My BA was done Aug 29,'13. I had the areola incision & was ecstatic w/my results. Dr E's precision & skills were phenomenal; the incision was essentially unnoticeable even at 3wks post-op!! I was fortunate to have found Dr E through extensive research. My decision to go w/him was not only based on his highly recognized credentials but also his personable & caring demeanor. I felt he truly listened to my needs & what I was looking to achieve; guided me in making the best choices for me. He took his time to answer all my questions; was very articulate & precise w/his responses that I had a strong feeling he took the same approach on the operating table & I was right :) Dr E's methodology is truly effective; my recovery was extremely quick & easy; didn't even need the pain killers. I am extremely happy w/my overall end to end experience; entire staff at the clinic & the hospital were very attentive & personable. My results was better than I had imagined. I would highly recommend Dr E!!
I had my BA in May and I am very happy with the results. It was a positive experience from the minute I walked into the clinic. I felt very comfortable through the whole experience: consult, surgery and follow ups. Dr. Edelstein and his staff are very kind and professional and I recommend them highly. O.K.
My experience with Dr. Edelstein and his team was probably the best customer service experience I’ve had in my life. Working in the service industry for over 15 years, I am always highly aware of the quality of service that is being provided whenever I am a customer. Upon first entering the upscale and modern office, I got a sense that mediocrity was nowhere to be found, and that Dr. Edelstein was a perfectionist. I was right. Louise and Anita run the front office and handle the client care, and they made me feel so incredible. Not only did I feel important and comfortable, they both answered all my questions and concerns in a positive and upbeat manner all the time. They didn’t change their tone after I had my surgery, once they had gotten my money. Quite the opposite in fact. I was made to feel like part of the family post-op, receiving calls several times a day to make sure I was ok. The sincerity with which they answered all my questions oozed out of them, I felt that they really listened to my concerns and answered with compassion and understanding. Visiting a Plastic Surgeon for the first time (even if it is just for a consultation) is an extremely scary experience, but the team at Dr. Edelstein’s office calmed my nerves and got me excited to take the next step in becoming a better version of myself. Sitting down with Dr. Edelstein for my consultant was great was amazing and when I started to see photos of my potential results, I was thrilled. He asked me to bring in photos of what I was hoping to achieve, and then he was honest about the possible results. Dr. Edelstein gave me several options without judgment. The final decision was left to me (but this would probably vary from case to case). In the end, as a patient, I was part of the process and felt very confident in the direction we chose to go. Although he did give my boyfriend a minor heart attack by staying in the operating room with me for 45 minutes longer than expected, I was thankful when I learned Dr. Edelstein took this extra (and I’m sure costly) time to get things just right. Since having my surgery 5 years ago, I am amazed at my results and wonder why I didn’t do it sooner (such a cliché I know but it IS true)! I have referred two of my closest friends to Dr. Edelstein, and they too sing praises for he and the entire team at his practice. I really can’t think of one negative thing to add in, my experience with Louise, Anita, and Dr. Edelstein was next to none. Good luck, in my opinion, you won’t find a more genuine, caring, supportive bunch.