David A. Ross, MBBS, FRCS

Australia Plastic Surgeon
1.0 out of 5 stars 1.0 stars from 1 review

Ratings based on 1 review

1.0 out of 5 stars Overall rating
1.0 out of 5 stars Doctor's bedside manner
2.0 out of 5 stars Answered my questions
1.0 out of 5 stars After care follow-up
2.0 out of 5 stars Time spent with me
1.0 out of 5 stars Phone or email responsiveness
1.0 out of 5 stars Staff professionalism & courtesy
3.0 out of 5 stars Payment process
3.0 out of 5 stars Wait times

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Reviews (1)

1 out of 5 stars Chin Implant

Large, Off-centre, Protruding Chin Implant - Melbourne, AU

I sought a minor chin augmentation. Dr Ross affixed my implant entirely on top of my chin rather than around it (according to the hospital report written by the independent removing surgeon), and it was attached to my face 1.5cm off centre (again, according to the hospital report). This resulted in: 1. my lower face being twisted out of shape (increased projection on the left side) and; 2. one of the arms of the implant pushing out my cheek, causing the skin to tent. Further: 1. one side of my lower lip was being pulled down by the implant; 2. the muscles could not function normally on the left side, and; 3. I couldn't open my mouth fully nor smile properly because the implant was so large. Dr Ross did not recognise or take action in relation to all these problems (except for noting the implant as "uneven" and commenting on the restricted muscle movement), instead sending me home for another two weeks without further consultation. He refused to remove the implant despite my pleas. He advised I would have to pay further fees to have it removed in a couple weeks if I so desired, with such arrangements being put in place by his secretary. It is well known that the longer an implant is left it, the further it sets in place and becomes harder to remove, plus the greater the chance post-removal complications developing (ie. permanently stretched skin). Despite the fact the implant was uneven and Dr Ross noting this in his file, he wrote to my GP and said the implant was "certainly sitting in position" and that I was "psychologically upset", and that in time he hoped I would become more "accepting" of the outcome which he felt had achieved my "stated goals". I consulted another surgeon given Dr Ross did not take immediate action to rectify the problems and that surgeon arranged removal of the implant the following working day. This surgeon noted all the problems I was experiencing. The implant was having such a profound effect on me, the second surgeon could not tell if it was causing the movement disorders, or whether I had suffered permanent nerve damage which was preventing the normal function of my lower face and lip . Fortunately, once the implant was removed, it was established the implant was at fault and I had not suffered permanent nerve damage. The wait to find out whether I had suffered permanent nerve damage was, however, excruciating. I hope you find my review and photos helpful.

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